Dynamics 365 CE Business Analyst

1 day ago

Brisbane, Queensland, Australia 4impact Full time $80,000 - $120,000 per year

Job Description
We are seeking a skilled and experienced MS Dynamics 365 CE Business Analyst to join our team. The ideal candidate will play a key role in gathering and analyzing business requirements, designing solutions, and ensuring successful implementation of Dynamics 365 CE projects.

Qualifications And Skills

  • A proven track record implementing Microsoft Dynamics CRM or Dynamics 365 Customer Engagement (CE)
  • Strong understanding of Dynamics 365 CE modules and functionalities
  • Strong business process analysis, requirement gathering, functional documentation skills
  • Diverse modular exposure within CRM - ideally including Sales, Customer Service, Project Service Automation, Field Service or Marketing
  • Knowledge of integration tools and reporting platforms like Power BI
  • Excellent communication and problem-solving skills
  • Ability to work collaboratively with cross-functional teams

About You
You're more than just a Business Analyst, you're the kind of person who connects the dots between business needs and smart solutions. You know how to listen, ask the right questions, and translate complex challenges into clear, actionable plans.

You're naturally curious, always looking for ways technology can make things better, and you take real pride in seeing your work make a difference.

We're Looking For Someone Who

  • Communicates clearly and thinks critically
  • Builds trust with stakeholders through empathy and expertise
  • Thrives in fast-paced, agile environments
  • Is proactive, detail-oriented, and always looking for ways to improve

If that sounds like you, you'll fit right in

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