Business Support Services Team Lead

Join a team where every project tells a story of collaboration and innovation.

Mine Waste Management (MWM), a Green Road company based in Subiaco, has a vacancy for a Business Support Services Team Leader on a full time basis for a parental leave coverage. This will be a fixed term position for a minimum of 12 months with the opportunity to become permanent. We are seeking an energetic and customer focused Business Support Services Team Lead to play a pivotal role in keeping our projects and operations connected, coordinated and focused on exceptional client delivery. Reporting to the General Manager, this role is the cornerstone to plan and align business support services with organisational goals and maintain the rhythm of our professional services across the Green Road company locations of Australia, New Zealand and Canada. This is a diverse and rewarding role where you'll lead a small, dynamic team of Business Support Service Coordinators in supporting our Project Managers across a variety of exciting client projects and provide administration support to the business functional departments such as Health, Safety & Wellness, Finance, and Talent & Culture. If you're someone who is an exceptional Team Leader, loves collaboration, variety, and creating an environment where great work and great people thrive, we'd love to hear from you.

THE ROLE
:

Team Leadership:

• Provide leadership and mentorship to a team of Business Support Service Coordinators
• Foster a collaborative and innovative team culture, encouraging professional development and knowledge sharing

Business Functional Department Coordination:

• Plan business support services with an integrated team to align support requirements that meet organisational priorities:
• Talent & Culture: Support the Talent and Culture Manager with onboarding tasks for new employees
• Business Development: Champion the external marketing of the group of companies LinkedIn pages. Facilitate updates to the group websites. Facilitate conference sponsorship and attendance
• Health, Safety & Wellness: Support the management of the Green Road HSW management system, including admin assistance, reporting and record keeping in our online HSW platform
• Finance: Provide support linking the project coordination invoicing activities for timely monthly submission
• Technology: Support the design and deployment of the companies Integrated Management System (IMS) via Microsoft SharePoint. Provide support and coordination to ensure our IT remains effective across the Green Road group

Project Coordination:

• Lead and contribute to the project coordination supporting Project Managers and Technical Teams with project administration duties
• Apply advanced document formatting skills to produce high quality documents within required timeframes, using Microsoft word and adobe
• Undertake reviews and proofreading of documents, with respect to internal formatting standards, for accuracy and compliance
• Provide accurate and timely coordination and administration of our project management software, Project Works; proposal/project set-up, entering costs, exporting key data exports, preparing and issuing monthly project invoices

Office Management & General Tasks:

• Oversee and maintain the smooth running of the operational business hubs across the Green Road group of companies
• Provide high level customer service to internal facing clients and administration support where required
• Provide Executive Assistance and support to the General Manager when required

WHAT YOU'LL BRING TO THE ROLE
:

We are looking for candidates who have:

• Minimum of 2 years of experience leading a team with demonstrated ability to inspire and drive engagement
• Minimum of 10 years total experience in an administration capacity such as Administrator, Project Coordination or Executive Assistant
• Preferable working experience within a consultancy firm or project management is highly desirable but not a requirement
• Excellent document formatting and reviewing to a high standard
• Exemplary written and verbal communication skills with demonstrated ability in developing productive working relationships with internal and external stakeholders
• Comfortable working in dynamic environments
• Exemplary organisational skills with demonstrated ability
• High level of attention to detail
• Ability to work in a fast-paced environment with emphasis on accuracy and timeliness
• Advanced computer literacy skills and proficient use of the MS Office Suite, specifically MS Word, MS Excel, MS Teams, SharePoint and Adobe Acrobat
• Use of Canva is highly desirable
• Effective time management skills with demonstrated ability of prioritisation of work
• High level of discretion and professionalism in handling confidential or sensitive information

WHAT'S ON OFFER:

• Wellness and professional development focused education sessions delivered to our workforce monthly, plus confidential support and wellbeing services available to our employees via our Employee Assistance Program
• An attractive and competitive remuneration
• Paid parental leave policy
• A generous wellbeing package that includes: a cash private health insurance allowance
• Three additional Company Leave Days during the end-of-year period, provided as paid leave
• Individual professional development plan to enable you to reach your aspired career goals

Applicants must have valid full Australian working rights and a valid Australian driver's licence to be considered for the position. The Green Road group of companies does not accept unsolicited resumes from Recruitment Agencies or Employment Agencies. Only shortlisted candidates that meet the above requirements will be contacted.

MWM is an environmental consultancy that provides practical geochemical solutions to mine waste management, for the mining industry. It was founded in 2018 with the aim to uncomplicate geochemistry and mine waste management for mining operations. Through the provision of operational support and associated geochemical services, MWM aims to empower site personnel to make informed mine waste management decisions on the ground, in real-time, without delays to production, and without compromising environmental standards.

Green Road is a group of industry leading companies with common values and aspirations, that provide simple, creative, and sustainable solutions to resolving complex environmental issues within the resource industry. Our clients are predominantly based in Australia. New Zealand, Canada and USA, with projects also throughout South Africa, South America, South-East Asia, and beyond. The Green Road group of companies include; Mine Waste Management, Hydro Geochem Group, Mine Closure Management, Geocontam Risk Management, GR Projects, and Resource Stack.