Gymnastics Program Team Leader

Five Dock & Rhodes, New South Wales

Description

• Permanent, Full Time Position
• Support community health and fitness across Council centres
• $86,495 to $99,469 annual salary + super

The City of Canada Bay is a thriving, colourful community, surrounded by the beautiful bays of Sydney Harbour. The area is also known for its parklands, cycle paths and walkways. City of Canada Bay Council's values underpin how we operate: We act with integrity; We empower our people; We are respectful; We work together; We innovate.

About The Role
We are looking for a
Development & Recruitment Gymnastics Team Leader
to join our growing Recreation Team at Council's Health and Fitness Centres at Five Dock, and the newly opened centre at Rhodes.

The
Development & Recruitment Gymnastics Team Leader
is responsible for delivering exceptional customer service and ensuring a positive experience for residents, stakeholders, and the community, providing a seamless gymnastics experience.

Within the area of responsibility, this role will (not limited to):

• Collaborate with various departments to ensure consistent and seamless customer interactions across all touchpoints.
• Development & lead gymnastics specific training of coaches. Including identifying upcoming courses for coaches, assisting in upskilling, mentoring and shadowing
• Development of process improvement initiatives & testing technology solutions to streamline customer interactions and service delivery processes.
• Monitor key performance indicators (KPIs) related to customer and coach satisfaction and program quality.
• Foster a customer-centric culture within the local government by promoting empathy and understanding among staff.
• Ensure all equipment and facilities are maintained in a safe and operational condition
• Monitor budget performance to ensure is within defined parameters and take corrective action as required
• Conduct regular department meetings
• Comply with all relevant Gymnastics Australia and NSW policies and procedures
• Coach Gymnastics Classes
• Lead the department in selection, induction, training and upskilling of gymnastics coaches

About the Person
To be successful in this role, the candidate should have:

• Minimum intermediate accreditation under the Gymnastics Australia coaching framework
• Experience in gymnastics coaching
• Familiarity with customer relationship management (CRM) systems.
• Proficiency in data analysis and use of relevant tools.
• Ability to collaborate across departments and communicate effectively at all levels.
• Demonstrated project coordination skills.
• Commitment to delivering high-quality customer service and programs.
• Current Class "C" Drivers Licence
• Working with Children Check or willingness to obtain one

What's On Offer
We are offering an attractive total remuneration from $86,495 to $99,469 + super.

The City of Canada Bay also offers excellent employee benefits which include:

• Rostered Days Off (participation in a 9-day fortnight scheme)
• 18 weeks paid parental leave
• A supportive, energetic, and passionate team
• Continuous training, support, and leadership development
• Health and Wellbeing programs (Pilates classes, Fitness Passport, Flu vaccinations, and much, much more

Want to know more?
Further information regarding the requirements of this role can be found in the attached Position Description here, alternatively for a confidential discussion please contact Nina Milanova on or email

Please click the below link to learn more about working at City of Canada Bay Council.

You can access it via this link:

How To Apply
Candidates MUST apply online by completing the form below.

If you have any accessibility requirements, please feel free to contact Grace Aberin on or email to discuss.
The City of Canada Bay Council is a Child Safe Organisation that recognises and advocates for the rights of Children and Young People and are committed to a Safe Workplace.
The City of Canada Bay Council is an Equal Employment Opportunity Employer committed to maintaining, growing and supporting a diverse, respectful, collaborative & inclusive workplace. We welcome and encourage applications from diverse community groups and ages including Aboriginal and Torres Strait Islander, LGBTIQA+, people with disabilities, and other diversity groups.
"Formal offers of employment are subject to standard Council pre-employment checks including medical and other background checks".
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