Club Millesime Assistant Manager

2 days ago

Sydney, New South Wales, Australia Sofitel Full time

Company Description

Discover the Sofitel Sydney Darling Harbour.

Sofitel Sydney Darling Harbour welcomes guests into a world of luxury blending French Art de Vivre and local culture. The Flagship hotel boasts 590 rooms and suites, four vibrant bars and restaurants, a stunning, award winning outdoor infinity pool, state of the art gym overlooking the city skyline, exclusive top floor Executive Lounge and our well renowned luxurious spa.

Outstanding people make it all happen and we are committed to creating an energising, rewarding and exciting work environment. Become part of a culture that is dedicated to executing exceptional luxury experiences for our guests.

Inspiration, Recognition & Reward

As a valued member of our team, you will be immersed in a world of exceptional privileges and bespoke rewards. Enjoy unparalleled access to exclusive industry benefits across a global portfolio of luxury accommodation, fine dining, and curated lifestyle experiences. Indulge in daily privileges such as artisan coffee at a preferred rate and a specially crafted Ambassador dining menu, designed to elevate your everyday. To support your continued growth, we offer a distinguished learning platform—an elegant fusion of expert knowledge and tailored development—ensuring you flourish in a culture that celebrates excellence, sophistication, and personal ambition.

Job Description

As the Club Millesime Assistant Manager, you will play an essential role in demonstrating the "Passion for Excellence"through serving our guests with flair and professionalism, ensure all guests are provided with personalised service and embody the art of French hospitality through a "can do" attitude. Other duties include, but not limited to:

  • Deliver a personalised and memorable service to Accor Platinum members and VIP guests.
  • Support and lead the team of 20+ ambassadors.
  • Ensure that the club is managed efficiently, providing courteous, professional and flexible service at all times.
  • Support Club Manager to train, mentor and develop all Club ambassadors.
  • Have full working knowledge to supervise and coordinate all duties and tasks.

Qualifications

  • Demonstrate the ability to be a true representative for the Sofitel brand by leading with luxury.
  • Ability to express excellent presentation and communication skills, particularly amongst the requests of executive club and VIP guests.
  • 2 years experience in Food & Beverage at a supervisory level or above, is essential.
  • A passion to coach team on floor by paying attention to all details and guest services.
  • A valid Responsible Service of Alcohol certificate.

Additional Information

If you share our passion for hospitality, service excellence, innovation and drive, we would love to hear from you

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.

Please note that full Australian Working Rights are required for this role and that the hotel is unable to assist candidates in obtaining Australian working rights.

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