Medical Receptionist

Epichealth Medical Clinic is looking for a couple of Full-Time or Part-time Medical Receptionist to join our team in Ocean Grove / Portarlington.

About Us:

At Epichealth, we are committed to providing exceptional healthcare services to our community. Our state-of-the-art facilities and team of experienced healthcare professionals strive to deliver the highest quality care to our patients. As a Medical Receptionist, you will play a crucial role in ensuring that our patients receive the support they need from the moment they walk through our doors.

Responsibilities:

• Greet patients and visitors with a warm and welcoming demeanor.
• Answer phone calls and emails promptly and professionally, directing inquiries to the appropriate department or staff member.
• Schedule patient appointments efficiently.
• Verify and update patient information accurately in the electronic medical records system.
• Collect patient payments, processing transactions accurately and securely.
• Assist with administrative tasks as needed to support the efficient operation of the clinic.

Requirements:

• Previous experience working within a busy medical practice environment preferred.
• Excellent communication and interpersonal skills.
• Strong attention to detail and ability to multitask.
• Proficiency in computer skills and experience with electronic medical records systems.
• Ability to remain calm and professional in high-pressure situations.
• Compassionate and empathetic attitude towards patients.
• Willingness to work shifts, including mornings, evenings, and some weekends on a rotating roster, as needed. The shifts available for the successful candidate will be Wed to Thu (6pm to 9pm), Sat to Sun (3pm to 9pm).
• Occasionally covering other staff on leave.

What we offer:

• Health Professionals and Support Services Award wages.
• Training provided in a supportive and friendly work environment.

How to Apply:

If you believe this role sounds right for you, click APPLY to submit your application.