Ticketing Specialist

• Support ticketing operations for AFL and AFLW games
• Enjoy flexible and hybrid work options
• Be part of a values-driven Club, recognised as WA Employer of the Year 2024

About the Role

As a Ticketing Specialist, you'll help deliver a seamless ticketing experience for members and fans. You'll support ticketing for home and away games, finals, and special events, and ensure every supporter feels connected.

Your key responsibilities include:

• Make sure tickets are delivered on time and accurately
• Support the ticketing plan with ideas and improvements
• Coordinate ticketing for matches and special access needs
• Keep ticketing inventory up to date and accurate
• Assist with home game operations, including cheer squad setup and box office service

This is a full-time, permanent role. Weekend work during AFL/W season is part of the role, with a rostered day off provided.

What You'll Bring

We're looking for someone who:

• Has experience with ticketing systems or CRMs
• Communicates clearly and works well with others
• Pays attention to detail and solves problems effectively
• Brings experience in events or ticketing (preferred, not essential)
• Current or willingness to obtain a National Police Clearance and Working with Children Check

If you don't meet every requirement, we still encourage you to apply. We value transferable skills and a willingness to learn.

What we offer

Joining Fremantle Football Club means more than just a job; it means being part of a Club that values its people and strives for excellence. Some of the perks you'll enjoy as part of the Club include:

• Competitive base salary
• Free car parking
• Season passes
• All of Club bonus scheme
• 6 months paid parental leave after 12 months of service
• Flexible working including Hybrid working options
• Service recognition awards
• Partner discounts, and more

Who we are

The Fremantle Football Club, known as the "Freo Dockers," competes in both the men's and women's Australian Football League (AFL). Recently honoured as WA Business Awards Employer of the Year 2024, we are proud to be a values-driven organisation who are committed to enriching our community and making the Freo family proud. Upholding our core values, which we call Anchors, we aim to create a sense of belonging and pride among our members and fans as we work towards a successful future.

What's next

Applications will be open for 1-month from the date of this advertisement, with the shortlisting process commencing within two weeks. To apply, please submit your application online. We will contact candidates of initial interest for further discussions, ensuring confidentiality and providing timely feedback. If you have any support or access requirements, we encourage you to advise us at time of application.

Our Commitment

At the Fremantle Football Club, we celebrate diversity and foster an inclusive workplace where everyone has an equal opportunity to succeed. We welcome and encourage applicants from all backgrounds, regardless of abilities, sexual orientation, ethnicity, faith or gender.

Unsolicited applications from recruitment agencies will not be accepted.