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Administration & Operations Support
2 weeks ago
About Us
Gladesville Towing & Haulage (GTAH) is a growing, tight-knit transport business servicing the access, construction and freight sectors across NSW and beyond. We run a fleet of 9 trucks and pride ourselves on professionalism, reliability, and a can-do attitude.
We're now looking for a motivated Administration & Operations Support team member to help manage bookings, invoicing, scheduling support, and day-to-day coordination of jobs.
The Role
This full-time, WFH role is ideal for someone who thrives in a fast-paced environment and enjoys solving problems, staying organised, and keeping the wheels turning (literally).
You don't need transport industry experience — we'll train you.
Key Responsibilities
- Take and manage incoming job bookings from customers
- Maintain and update the daily job schedule
- Input jobs into our software (training provided)
- Assist with truck tracking and job progress updates
- Raise invoices for completed work (Square, transfer, or batch)
- Communicate with drivers to confirm start times, updates, and key pickups
- Monitor service intervals and maintain truck maintenance records
- Follow up with customers on booking info and payment when needed
What We're Looking For
- Excellent verbal and written communication
- Problem-solving mindset and calm under pressure
- Confident on the phone with customers
- Great time management and attention to detail
- Comfortable using computers and learning new systems
- Experience with invoicing or admin (transport a bonus, not essential)
- A team player who takes ownership of their role
Work Hours & Flexibility
- Start Time: 6:00 AM (Monday to Friday)
- Location: Office in Gladesville, NSW
- Must be Sydney-based
- WFH flexibility available once trained and confident in the role
Why Join Us?
- Hands-on training and support
- Great team culture with variety every day
- Room to grow as we expand our fleet
