Principal Engineer

The Queensland Curriculum and Assessment Authority (QCAA) is seeking a Principal Engineer (Networks) to join the ICT Infrastructure Unit. The Principal Engineer (Networks) manages the daily operations of the QCAA network infrastructure, cyber security posture, Cloud based services and critical aspects of the data centre compute systems. They evaluate, manage and plan for project work to upgrade, update or replace existing systems and provide relevant monitoring and reporting of all systems to management.

What you will do

In The Principal Engineer (Networks) Role, You Will

• Utilise your in-depth experience in data networking design and operation, development of performance monitoring regimes, and problem solving and trouble-shooting expertise in a mixed technology environment including on-premise and cloud based solutions, to ensure the voice and data networks effectively support and enhance the QCAA business operations.
• Plan, design, and manage the WAN, LAN, VOIP, WLAN and Internet infrastructure, firewalls, Cloud services and associated monitoring and information security capabilities of the QCAA Networks to ensure they reflect industry best practice, are fit for purpose, are secure and cost effective.
• Lead the design and development, and subsequent implementation, of the QCAA Cyber security defence suite in accordance with industry best practice such as the Australian Cyber Security Centre Essential Eight program, and ISO27001. These solutions include content delivery networks, distributed denial of service (DDoS) mitigations, firewalls, content filters, intrusion detection and vulnerability management suites, email security solutions and associated protections for QCAA computing devices.
• Coordinate resource allocation and support for external projects, including advising of selection, engagement and procurement activities; project reporting, implementation and handover and delivering .
• Participate in technical research and development to remain up to date on new systems, programs and platforms, enable continuous innovation within the network including access and control, monitoring and analysis, performance tuning, troubleshooting and documentation to maintain network performance to meet user dem.
• Ensure ICT network documentation and support reference materials are prepared, utilised and maintained to support consistent operation, staff cross skilling and return of professional development investment, including network diagrams, work instructions and training materials.
• Collaborate and build strong relationships within the ICT Infrastructure team, other ICT teams and key internal stakeholders and external groups such as government and industry, to ensure that ICT services are progressive, relevant and solutions driven.
• Contribute to a continuous improvement, change management and performance development culture across the unit by participating in regular cross skilling activities, design workshops and two-way feedback discussions with your colleagues and manager of the ICT Infrastructure Unit.

What We Are Looking For
The QCAA is committed to selecting the person best suited to the role and to furthering equity and diversity. We strongly encourage applications from all gender groups, Aboriginal people, Torres Strait Islander people, people from culturally diverse backgrounds and people with all abilities.

The ideal candidate for this role:

• Develop understanding of changes in technology and best practice that may impact or benefit the QCAA and use this to inform future architecture and design of our environment. (stimulates ideas and innovation)
• Uses data and leverages technology to achieve greater efficiencies (stimulates ideas and innovation)
• Supports the team to generate actionable insights from data and empowers the use of technology to drive new efficiencies (stimulates ideas and innovation)
• Initiates two-way collaborations by providing information and advice in a timely, proactive and non-technical manner, supporting the team to do the same (builds enduring relationships)
• Supports others by providing timely information within own area of expertise in an articulate and non-technical manner (builds enduring relationships)
• Demonstrates flexibility to changing expectations by proactively adapting own approach to reflect new requirements (leads change in complex environments)
• Demonstrates careful planning and organisation to achieve results (drives accountability and outcomes)
• Actively seeks feedback and modifies approach to enhance own effectiveness (pursues continuous growth).

Occupational group
IT & Telecommunications