Dental Receptionist

6 days ago

Gold Coast, Queensland, Australia The Thirty Two Full time $60,000 - $80,000 per year
Smile Concierge

Are you a people person with a knack for creating a warm and welcoming atmosphere? Do you thrive on making a positive first impression and ensuring every interaction is a delightful one? The Thirty Two is searching for a Smile Concierge to be the heart of our practice.

This is more than a front desk job—you'll be the face and voice of our brand, setting the tone for an exceptional patient experience from the moment they walk through the door. We're looking for someone with exceptional interpersonal skills who can effortlessly build rapport, anticipate needs, and handle every situation with grace and a genuine smile.

What You'll Do:
  • Warmly welcome patients and visitors, making them feel comfortable and cared for.
  • Manage a busy schedule with precision and a calm demeanor.
  • Handle phone calls and inquiries, providing clear, friendly, and helpful information.
  • Process new patient paperwork and maintain accurate records with confidentiality.
  • Collaborate with our dental team to ensure a seamless and positive workflow.
  • Be the go-to person for questions, concerns, and anything else our patients may need.
Who You Are:
  • A natural communicator with a talent for making people feel at ease.
  • Highly organized and detail-oriented, with the ability to multitask effectively.
  • Empathetic and patient, capable of handling sensitive situations with tact.
  • A positive and proactive problem-solver.
  • Experience in a customer-facing role, preferably in a healthcare or hospitality setting.

If you're ready to join a team that values connection and care as much as clinical excellence, we want to hear from you. Please submit your resume and a brief cover letter explaining why you're the perfect Smile Concierge for The Thirty Two.

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