Associate - Institutional Banking Client Services
4 hours ago
Institutional Banking Client Services (IBCS) is a dynamic, multi-faceted operations team that partners with Institutional Banking and Markets (IB&M) to deliver Transaction Banking solutions to Institutional Banking and Corporate clients.
This is a great entry level role into Operations or Institutional Banking and learning about corporate and institutional banking operations, our products and how we can support the queries from customers. We look for people with some banking experience who are additionally wanting to learn, develop and contribute to an outstanding customer experience.
Your Role.
As an Associate in IBCS, you will be a first point of contact for our clients to manage their Transaction Banking queries and needs.
This is done by answering calls, emails and work items, to make sure our clients get support needed across a full suite of Transaction Banking products including; Corporate Cards, Corporate Accounts, Transactional Accounts, Payments, and Merchant Services.
Our key focus is to serve our Institutional Banking (IB) Clients and provide ongoing account maintenance to enhance their CBA experience. Throughout this process the team build strong and meaningful relationships by getting to know the clients, their needs, industry, and long-term strategies
The Key Strengths we are seeking:
- Adaptive and flexible to changing needs of business and clients
- Demonstrable attention to detail and understands how to mitigate risk or control issues
- Demonstrates judgment and problem solving by thinking ahead, anticipating questions and finding alternative solutions
- Communicates what is relevant and important in a clear and concise manner
- Successfully handles multiple tasks, takes initiative to improve own performance,
- Ability to form relationships with external and internal stakeholders and become a trusted partner to the business
- Operate effectively in a dynamic environment with tight deadlines, and can prioritise one's own work to achieve them
Some experience working with Transactional Banking products or services or have transferable card, payment, merchant or transactional accounts skills from working in environments like, Branch, Everyday Banking Merchants or Direct Banking environments.
Other skills we look for:
- Demonstrable experience working with Transactional Banking clients or products (such as skills learned in Branch Banking roles)
- Relevant experience in Operations, or a processing role focussed on accuracy and prioritisation skills.
At CommBank, we're committed to building a diverse and inclusive workforce reflecting the customers, businesses and communities we serve. As a value's driven organisation, we nurture and support our people, through focusing on skill and talent development, collaboration, flexibility and internal promotion. With service in mind at every touch point, we take accountability for the role we play in securing and enhancing the financial wellbeing of people, businesses and communities.
We support our people with the flexibility to balance where work is done with at least half their time each month connecting in office
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.
We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on
Advertising End Date: 31/10/2025
-
Brisbane, Queensland, Australia Commonwealth Bank Full timeDo work That Matters. Institutional Banking Client Services (IBCS) is a dynamic, multi-faceted operations team that partners with Institutional Banking and Markets (IB&M) to deliver Transaction Banking solutions to Institutional Banking and Corporate clients.This is a great entry level role into Operations or Institutional Banking and learning about...
-
Brisbane, Queensland, Australia Westpac Institutional Bank Full time $80,000 - $120,000 per yearJob DescriptionBuild your best future with Westpac as an Associate / Senior Associate within the WIB Real Estate team, based in Brisbane QLD.What's the role?As an Associate / Senior Associate Property QLD, you will be a part of WIB's QLD Real Estate (RE) industry team, which supports the origination and execution of Property transactions within WIB.WIB's...
-
Client Service Associate – Private Bank
1 week ago
Brisbane, Queensland, Australia Macquarie Group Full time $60,000 - $120,000 per yearJoin our high performing team in Brisbane and provide client service and administrative support to a dedicated team of Macquarie Private Bankers. You will become familiar with the Private Bank clients, as well as the process of advising and portfolio construction.At Macquarie, our advantage is bringing together diverse people and empowering them to shape all...
-
Brisbane, Queensland, Australia Mizzen Search Full time $180,000 - $250,000 per yearOur Client:This is a fantastic opportunity to join a global firm with a strong local presence and a reputation for excellence. You will work on top-tier matters with some of the best minds in the industry, and be part of a supportive and collaborative team that is committed to your professional development and career progression.About the Role:An exceptional...
-
Associate | Banking
1 week ago
Brisbane, Queensland, Australia Gadens Full time $120,000 - $180,000 per yearRecognised in the AFR BOSS Magazine's Best Places to Work 2024/2025.Join a modern, market-leading law firm that puts its people firstCollaborative team with opportunities for career development and progressionAbout youYou are excited about the prospect of further developing your commercial legal career in a highly regarded and growing banking and finance...
-
Associate | Banking
4 days ago
Brisbane, Queensland, Australia GADENS Full time $120,000 - $180,000 per yearLegalLegal - OtherBrisbanePermanent / Full TimeSupportive teamOn the job trainingRecognised in the AFR BOSS Magazine's Best Places to Work 2025.About you You are excited about the prospect of further developing your commercial legal career in a highly regarded and growing banking and finance team. You will enjoy working in a friendly, down-to-earth team...
-
Associate, Client Management
4 days ago
Brisbane, Queensland, Australia NAB - National Australia Bank Full time $80,000 - $120,000 per yearAssociate, Client Management & Execution- QLDJob number: 803058Primary position location: QLD- Brisbane innerCategory: Banking & Financial ServicesCategory: Corporate & Institutional BankingCategory: Credit Assessment/ExecutionWork type: Permanent Full timeClosing at: Sep :55 AESTFavouriteGreat way to progress your career within Client Management & Execution...
-
Brisbane, Queensland, Australia ANZ Banking Group Limited Full time $90,000 - $120,000 per yearGet to where you need to be. Sooner ANZ's award-winning graduate program is designed to fast-track the career you have been working so hard towards. All grads are hand-picked to fill a specific opening within the business so are in the driver's seat from day one. And when you cross the finishing line 18 months later there will be a job waiting in an area of...
-
Director | Capital Markets
4 hours ago
Brisbane, Queensland, Australia Colliers Full time $120,000 - $180,000 per yearCompany Description Colliers is a global leader in real estate services, driven to deliver exceptional results for clients. Our Capital Markets team in Brisbane is expanding, and we're seeking a high-performing professional to lead institutional client engagement and drive major off-market transactions. Job Description As a Director within our Capital...
-
Brisbane, Queensland, Australia NAB - National Australia Bank Full time $80,000 - $120,000 per yearSenior Associate Transaction Banking- BrisbaneJob number: 803914Primary position location: QLD- Brisbane innerCategory: Banking & Financial ServicesCategory: Corporate & Institutional BankingCategory: Transactional BankingWork type: Permanent Full timeClosing at: Oct :55 AESTFavouriteYou'll be supported to manage your career, work and lifeYou'll join a...
