Project/ Customer Service Adminstrator

6 days ago

Balmain, New South Wales, Australia 47fd7133-1bc2-4ab1-8f61-d8e6b963bf4a Full time $60,000 - $90,000 per year

Are you a highly organised, proactive go-getter who thrives in a fast-paced environment? Do you enjoy wearing many hats and keeping projects running smoothly behind the scenes? ACRWORLD are so happy to be working with a well-established construction company based in Balmain. This powerhouse are  seeking an experienced Project / Customer Service Administrator to join their friendly, hardworking team.

About the Role

As the Project / Customer Service Administrator, you'll play a pivotal role in supporting project delivery and ensuring clients receive exceptional service from start to finish. You'll be the backbone of the office coordinating project documentation, managing client communication, and assisting with scheduling, procurement, and administration.

Key Responsibilities

  • Provide day-to-day administrative support to the project management team
  • Liaise with clients, suppliers, and subcontractors to ensure smooth project flow
  • Prepare and maintain project documentation, contracts, and reports
  • Coordinate scheduling, track milestones, and manage follow-ups
  • Handle general office administration and assist with customer service enquiries
  • Support the broader team with ad hoc tasks as required

About You

You're a self-starter who takes initiative and doesn't wait to be told what to do. You love being busy, solving problems, and keeping things organised, even when juggling multiple priorities. You have a keen eye for detail, a can-do attitude, and a proactive approach to getting things done.

You'll bring:

  • Previous administration experience (construction or related industry highly regarded)
  • Excellent communication and organisational skills
  • Strong attention to detail and accuracy in all tasks
  • Proficiency in MS Office (and ideally experience with project management software)
  • Ability to manage multiple priorities in a fast-paced environment
  • A team-focused attitude with a willingness to pitch in wherever needed

Why Join This Team?

  • Work with a passionate, down-to-earth team in a dynamic construction environment
  • Enjoy a supportive workplace culture that values initiative and ownership
  • Convenient Balmain location with nearby cafes and transport links
  • Opportunity to grow with a respected and steadily expanding company

If you're looking for a role where no two days are the same and your organisational skills truly shine, we'd love to hear from you

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