Associate Director, Client Management

6 days ago

QLD Brisbane inner, Australia NAB Full time $120,000 - $180,000 per year
  • Do you love problem solving and taking on a new challenge?
  • Utilise and develop your stakeholder engagement skills 
  • Permanent opportunity based in Brisbane

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else.  Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand. 

In the role of Associate Director, you will join the Client Management & Execution team that's doubling down on customer obsession and moving with speed.

Each day, you'll go above and beyond to: 

  • Lead strategic planning and execution for Corporate & Institutional clients (Diversified Industrials, Agriculture, Retail)
  • Build and maintain strong relationships with major corporate and institutional stakeholders
  • Proactively drive strategies to maximise returns on deployed capital and optimise resource allocation to deliver sustainable business growth
  • Support Client Coverage in delivering sector revenue, RoE, and expense targets by driving portfolio growth initiatives, optimizing low-return relationships, and accelerating revenue generation
  • Ensure strict compliance with policies, processes, and procedures by operating within defined risk parameters and formally escalating exceptions to relevant stakeholders
  • Oversee portfolio management activities, including administration, facility documentation monitoring, and ensuring data accuracy and integrity across systems
  • Collaborate across teams to ensure seamless delivery of services and exceptional client experience.

We're looking for the best and brightest to deliver the best for our customers. You'll need:  

  • A strong understanding of commercial business practices and their application to a transaction
  • Advanced analytical/numerate skills and attention to detail with regards to the customer request/borrowing purpose, risk assessment, financial modelling/analysis and documentation knowledge
  • Strong commercial acumen and ability to navigate competitive markets
  • Excellent leadership, negotiation, and stakeholder management skills
  • Sound knowledge of Australian and global financial markets, and expertise in the applicable regulatory environments
  • Tertiary qualifications in Finance, Business, or related discipline.

A diverse and inclusive workplace works better for everyone 


We know that our people make us who we are. That's why we have built a culture of equity and respect - where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs), we continue to foster an inclusive environment, where all NAB colleagues' unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way. 



For details on the recruitment process, and accessibility, or alternate methods to apply for this role, please visit To discuss adjustment requirements, please contact the NAB Careers team via (please reference job number) or visit our Careers page through the link above for other contact options. 



Join NAB 



If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.   

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