Hyundai/Genesis Role

Genesis is a global luxury automotive brand that delivers the highest standards of performance, design, safety, and innovation while looking towards a more sustainable future. Genesis designs customer experiences that go beyond products, embodying audacious, progressive and distinctly Korean characteristics within its unique "Athletic Elegance" design identity.

With a growing range of luxury models - including the G80, G70, GV60, GV70, and GV80 - Genesis aims to lead the age of electrification by focusing on a dual electrification strategy involving fuel-cell and battery EVs, starting with its G80 and GV60 electric models.

Genesis has stated its commitment to becoming a 100% zero emission vehicle brand by 2030 and to pursuing carbon neutrality by 2035. Since its initial launch in Korea, Genesis has emerged in key global markets including North America, Europe, China, Australia, Russia, and the Middle East, establishing a strong relationship with customers around the world.

Lead and inspire the Genesis sales team to achieve performance targets while delivering a premium, customer-centric experience. This role oversees sales operations, customer engagement, team development, and strategic collaboration with internal and external stakeholders. Key responsibilities include implementing brand-aligned sales strategies, monitoring KPIs, coaching the team, and ensuring operational excellence. The Sales Manager plays a pivotal role in fostering customer loyalty and driving the success of the Genesis Showcase.

This role is based at Genesis Sydney located in North Strathfield. A newly renovated Flagship Store (Tuesday to Saturday Roster)

Key Responsibilities:

• Drive monthly, quarterly, and annual sales targets and drive KPIs.
• Implement sales strategies aligned with Genesis' premium brand positioning.
• Monitor and report on sales performance metrics to the Showcase Principal and Genesis Head Office. 
• Ensure a consistent, professional, and luxurious customer experience is delivered by the sales team. 
• Oversee customer interactions, ensuring personalised and high-quality service.
• Use customer feedback to enhance satisfaction and improve processes.
• Lead, coach, and motivate the sales team to achieve individual and team goals.
• Conduct regular training to boost product knowledge and sales skills.
• Run daily sales meetings to review performance and set objectives.
• Address performance issues with guidance and support.
• Assist in managing the sales budget and optimising operational resources.
• Collaborate with marketing teams to execute local promotional activities.
• Ensure compliance with company policies and legal regulations.

Key Relationships:

• Work closely with Sales Consultants, Showcase Principal, Aftersales, and Marketing teams.
• Act as a key contact for customers, ensuring satisfaction and loyalty.
• Liaise with GenesisHead Office and external vendors to enhance customer offerings.

About You:

• You're a passionate and driven sales leader with a proven track record of achieving and exceeding targets.
• You thrive in a premium retail environment and understand the importance of delivering a luxurious, customer-first experience.
• You have strong leadership skills and enjoy coaching and motivating teams to perform at their best.
• You're confident in analysing performance metrics and using insights to drive continuous improvement.
• You communicate professionally and build strong relationships with customers, colleagues, and stakeholders.
• You're proactive, organised, and comfortable managing multiple priorities in a fast-paced setting.
• You bring a collaborative mindset and enjoy working cross-functionally to achieve shared goals.

This is a rare opportunity that offers the successful candidate exposure to a national and global business, with access to the following benefits: 

• HMCA & GMAu: Exposure to all facets of the business, its products and future business. 
• Learning & Development: Personalised LMS System and clear L&D strategy for all staff. Exciting formal learning offering's with internationally recognised organisations. 
• Leave Benefits: Paid Parental Leave, Celebration , Volunteer, Exam Leave and more
• Employee Vehicle Lease Program: Utilise our Hyundai Cars at a reduced price. 
• Subsidised: Regional subsidised gym membership
• CSR Program: Contribute to our Hyundai Help for Kids, which has raised over $14 million for not-for-profit organisations focused on the betterment of children's lives.
• EAP Converge: Access to professional assistance for personal or work-related issue. Health & Wellbeing resources and more. 
• Newly renovated showcase: Open-plan layout that stimulates productivity and collaboration.

Our people are our most valuable asset and we seek exceptional people who are both passionate and committed to providing outstanding customer experiences.

If you would like a career with Genesis Motors Australia, please submit your resume by using the apply button below. If you are shortlisted, you will be contacted by telephone by our People & Culture team. We would like to thank all other applicants for their interest and wish you well in your job search.