Retail Sales Assistant

1 week ago

Chermside, Queensland, Australia Waterdrop Full time $30,000 - $60,000 per year

Drink More Water, together we win.

Here at waterdrop, we make drinking more water fun, convenient and most importantly, sustainable Discover the world of innovative and eco-friendly hydration with our fruity little cubes – Microdrinks – that save plastic and carbon emissions (as compared to conventional pre-filled bottled drinks) and help score one for the planet. With a successful online presence and 40+ stores around the world, we can't wait to take this journey to the next level in Australia – together with you

The role

As a casual Hydrista at waterdrop Chermside you'll provide excellent customer service and surpass customer expectations at every opportunity, whilst bringing high energy and enthusiasm to the team.

Your responsibilities at waterdrop:

  • Identify customer needs and answer product related questions. Be able to respond to queries on product prices, features and benefits

  • Take every opportunity to capture customer data in order to expand our database and customer loyalty.

  • Resolve customer complaints promptly and successfully by investigating problems, developing solutions and making appropriate recommendations to the management.

  • Deliver product excellence by maximising product knowledge with relevant recommendations.

  • Attend and participate in store meetings and training sessions as required by your manager.

  • Ensure that good communication with your colleagues is maintained

  • Have a positive attitude with the team and customers and be open to constructive feedback.

  • Maintain brand standards on visual display and merchandising, cleanliness and general housekeeping

  • Follow policies and procedures to maintain the security of stock, customer records and cash handling.

  • Ensure that time keeping attendance is in line with the company's policies and procedures. Opening and closing the store as and when required.

  • Be aware of Health & Safety requirements in the store.

What you bring to the table:

  • Be approachable and available to assist our customers with their shopping experiences.

  • Enthusiasm and commitment to always provide excellent customer service.

  • Willing to adapt and take on new challenges.

  • Strong selling skills.

  • Always presents a professional image.

  • Ability to multitask.

  • The ability to maintain professionalism under all circumstances.

  • Works effectively and efficiently alone and in the team.

  • Prepared to go the extra mile when needed.

  • Good interpersonal and communication skills.

  • Demonstrate retail sales experience in a customer focused environment

What we offer you:

  • An ambitious and international team with whom fun is by no means neglected.

  • Individual development opportunities in one of the fastest growing e-commerce companies.

  • Discount on-and offline on your waterdrop purchases

Wanna drop in? Just send us your cover letter and resume via the application button.

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