Peer CARE Companion Regional Coordinator

Roses in the Ocean is a national not for profit organisation founded on and operating through the lens of lived experience of suicide; we exist to save lives and reduce emotional pain. We seek to lead the significant cultural shift needed to save lives through harnessing the perspectives of all we represent, along with our own lived experience of suicide. With our actions driven and guided by those with a lived experience of suicide, we strive to innovate and transform suicide prevention, drive and deliver system reform and support organisations and government to effectively and meaningfully integrate lived experience expertise into suicide prevention.

Everyone who works within Roses in the Ocean has a lived experience of suicide which is defined as 'having experienced suicidal thoughts, survived a suicide attempt, cared for someone through suicidal crisis, or been bereaved by suicide.'

About the role

Reporting to the Statewide Coordinator, this is a new role created to support our operations in the ACT. The Regional Coordinator is responsible for the coordination, administration, and delivery of Peer CARE Companion in community services in their region, including supporting regionally based Peer CARE companions who also volunteer on the Peer CARE Companion warmline.

This role is responsible for ensuring best practice service delivery processes are implemented and maintained in collaboration with the Head of Peer CARE Companion, Statewide Coordinator and Peer CARE Companion team and the broader Roses in the Ocean team.

This role will suit someone who can be flexible in their working hours, as there will be a requirement to work some evenings and weekends (time in lieu arrangements negotiable).

Overview of position responsibilities:

• Establish the Roses in the Ocean Peer CARE Companion: in Community service in your region;
• Conduct and/or source regional service and community engagement mapping in your region;
• Engage regional service providers in discussions to integrate Peer CARE Companion services throughout your region;
• Identify and support the development of local partnerships with scope to support in community resources (e.g., coffee cards and food items for interactions with people using the service);
• Identify opportunities for partnership with existing services to provide complimentary and supplementary services and establish relationships in line with direction from the Statewide Coordinator.
• Help develop and implement a volunteer recruitment strategy to facilitate the expansion of the peer CARE Companion pool, provide ongoing support and training that results in high retention rates.
• Deliver information sessions to potential stakeholders and volunteers within your community both online and face to face;
• Attend relevant community-based events to actively promote Peer CARE Companion and Roses in the Ocean's other service offerings;
• Support the onboarding and engagement of Peer CARE Companions in your region;
• Undertake direct support provision of Peer CARE Companion services alongside volunteer Peer CARE Companions as required;
• In collaboration with the Service Delivery team, maintain and update boards and reporting tools to ensure service activities are tracking accurately;
• Maintain quality information management practices in accordance with best-practice, privacy and confidentiality principles and alignment with the values of peer work and Roses in the Ocean;
• Contribute to a communications and marketing strategy to facilitate uptake of Peer CARE Companion services, expanding the Peer CARE Companion volunteer pool and general promotion of the service;

To succeed in this role, there are some essentials you'll need:

• Lived experience of suicide and a deep understanding of its impact on families, workplaces, friends, and communities.
• Previous experience in service delivery in a peer setting or in a similar role.
• Some experience in establishing/introducing a new community service in suicide prevention or a related community health or welfare service.
• Some experience in recruiting and retaining volunteers
• Sophisticated interpersonal skills, including the ability to sit comfortably with people who are distressed and have open conversations about suicide and listen with intent.
• Experience in managing competing priorities, complex tasks and coordinating activities.
• High-level written and oral communication skills and the ability to communicate and liaise effectively and sensitively at all levels, both internally and externally.
• Demonstrated capacity to maintain confidentiality and professional standards of behaviour in difficult and sensitive circumstances.
• Demonstrated ability to build and maintain strong relationships with colleagues and stakeholders at all levels.
• Demonstrated time-management, logistics and problem-solving skills.
• Strong knowledge of Microsoft Office Suite (Word, Excel, PowerPoint), Office 365, and SharePoint. A working knowledge of Volaby would be beneficial.
• A current Working with Children Check
• Complete a national criminal history check

At our heart and soul are people with a lived experience of suicide. This means you are:

• Aligned to the values of Roses in the Ocean.
• Passionate for the Not-for-Profit sector and making a difference in the lives of people.
• Calm, composed, and solutions focused.
• Self-aware and responsive to own wellbeing needs.
• Able to demonstrate high levels of professionalism, maturity and attention to detail.
• Proactive in seeking new knowledge, building relationships and consulting with others.
• Able to maintain enthusiasm and focus whilst working autonomously.
• A team player that is committed to the success of the team and the organisation.

Why Roses in the Ocean?

If you are looking for an organisation that is as passionate as you are, is making a positive impact and is a well known and respected sector leader, we would love to receive your application.

You will also enjoy some great benefits:

• Salary packaging benefits of up to $18,550 per year to increase take home pay plus Novated Leasing options available
• Additional leave - Wellness Day Leave of up to 3 days per year
• Access to counselling sessions to support well-being and self-care
• Access to a wide range of discounts, saving on everyday expenses via the 'EH Work' app
• Training and professional development opportunities
• A flexible and supportive workplace with excellent work-life balance initiatives

Click apply now We will commence shortlisting as applications are received, so don't delay

Please attach a cover letter outlining how your knowledge, skills and experience align with this position and Roses in the Ocean.

For more information about our organisation please visit the Roses in the Ocean website

Please advise us if you require any reasonable adjustments throughout the recruitment process.

Roses in the Ocean is an equal employment opportunity employer. We welcome applications from a diverse range of social, cultural, ability and gender backgrounds that reflect our community including First Peoples.

Commitment to Safeguarding

At Roses in the Ocean, we are committed to the safety and wellbeing of all people, including vulnerable individuals, children and young people. We strive to create an environment where everyone is respected, valued, and protected from harm. All team members are expected to uphold this commitment and promote a culture of safeguarding in their work. As part of our recruitment process, successful applicants will be required to undergo relevant background checks.