Quality and Safeguarding Officer

At Strive Community Care, we believe everyone deserves the opportunity to pursue their dreams, overcome challenges, and live a brighter future. We are dedicated to ensuring that the young people we serve have warm homes, caring teams, and tailored therapeutic support. We are hiring a Quality and Safeguarding Officer to support us in this mission. This role is being offered as a twelve-month contract for maternity leave cover, however, as a growing organisation, there is the possibility it will be extended to a permanent position if we find the right candidate.

The position description is outlined below, but we are looking for someone who is committed to supporting young people with immaculate attention to detail. Passion and professionalism are just as important to us as qualifications and experience, so if you'd like to talk about whether the role is the right fit for you, please reach out

Some of the duties of this role include:

• Assist in the development of Company Values and establishment of appropriate behaviours.
• Support organisation compliance with Human Services Quality Framework (HSQF) and Department of Child Safety licensing requirements through development of new or
• improved systems, policies and procedures, processes, and resources.
• Internal auditing (documentation and physical sites) of Strive services in accordance with the Quality & Compliance Policy and Procedure.
• Mentoring of Therapeutic Care Managers to encourage learning and development in line with their Position Description with a focus on staff development and best practice in residential OOHC.
• Delivery of group training to Strive staff such as Case Clinics, practice-specific tailored training, etc.
• Development of Positive Behaviour Support Plans for young persons in care as per the Positive Behaviour Support Policy.
• Support staff in achieving best professional practice in OOHC with regard to therapeutic strategies, professional writing, safety planning, stakeholder engagement, and other responsibilities associated with their roles.
• Attend Weekly Management Meetings and provide information or insight with regard to Quality & Compliance as needed.
• Support the implementation process of transition to an improved client management system ClearCare from CTARS in due course.
• Other duties as directed by the Quality & Safeguarding Manager.

The successful applicant/s will require the following Qualifications and Experience:

• Cert IV or higher in Youth Work, Social Work, Counselling, or a related field (completed qualification or currently enrolled)
• TCI Training certification – will be highly regarded
• Current Working with Children Check (Blue Card)
• Current NDIS Worker Screening (Yellow Card)
• LCS2 Check (must already have one or apply during interview) AND Valid Police Check (within 12 months)
• Unrestricted QLD Driver's Licence
• Current First Aid & CPR
• Experience supporting young people with complex trauma (Highly regarded)
• Skills in case planning, behaviour support, and report writing (Desirable)
• Cultural knowledge and/or lived experience that supports an inclusive and culturally responsive approach to working with young people

Benefits

We believe in taking care of our team. Along with great hourly rates, here are some awesome benefits we offer to help you feel supported, stay healthy, and grow in your career:

• Health Insurance Discount: Enjoy a generous discount on health insurance.
• Gym Discounts: Stay active and energised with discounted gym memberships—because your health matters to us
• Perkbox Rewards: Access exclusive savings on food, entertainment, and more through our Perkbox Rewards.
• Fortnightly Pay: Enjoy the convenience of getting paid every two weeks—keeping your finances stress-free
• Employee Awards/Recognition: We love recognising outstanding contributions— shine bright and be celebrated​
• Team & Organisation Events: Celebrate with us through our annual awards, team-building days, footy tipping comps, and more—stay connected and have fun along the way

Ongoing Support

Enjoy monthly supervision and free access to our Employee Assistance Program (EAP) for personal or work-related support when you need it.

Grow With Us

Your growth matters here Our Strive Mentoring Program is designed to help you build your skills, gain confidence, and explore real career pathways within the organisation.