Investigator

2 weeks ago


Newcastle Maitland Hunter, Australia Anglican Care Full time $104,000 - $130,878 per year

The Opportunity:

Newcastle Anglican has a rare opportunity for an Investigator to join the wider Quality, Risk & Safety team. You will be responsible for reviewing and investigating incidents within aged care, disability, child and school services and ensure and assist with compliance requirements for all Newcastle Anglican agencies/directorates.

You will ensure active management of up to tier 4 investigations to deliver clearly defined timelines and outputs in accordance with relevant laws and Newcastle Anglican ordinances, and procedures.

Why you'll love working with us:

At Newcastle Anglican, we don't just offer jobs — we offer purpose-driven careers. Here's what you can expect when you join our team:

Growth & Development: Dedicated professional development support

Family Friendly: 14 weeks paid parental leave or 3 weeks partner leave + super contributions.

Smart Salary Packaging: Save on your rent, mortgage or bills – up to $611 per fortnight.

Education Perks: Up to 40% off school fees at our Anglican schools.

Wellness Boost: Access to over 300 gyms with Fitness Passport.

Mental Health Support: Free access to our Employee Assistance Program.

Career Progression: Real opportunities for advancement.

Flexibility: We support flexible work arrangements.

Role & Responsibilities:

  • Conduct objective and timely investigations into allegations of misconduct, neglect, abuse and/or criminal activity by employees and volunteers, including: research and reviewing evidence from internal and external sources; organising and conducting interviews witnesses and alleged persons; and documenting investigation process, evidence, actions and outcomes.
  • Apply trauma-informed, child safe and legally compliant practices
  • Maintain confidentiality, professionalism and procedural fairness in all investigations
  • Conduct root cause analysis to identify risks and recommend improvements
  • Manage internal and external reporting obligations including reporting to senior leaders, NSW police; and regulators, as required.
  • Liaise with other oversight and/or investigative bodies, particularly in concurrent investigations including but not limited to the Aged Care Quality and Safety Commission (ACQSC) and Department of Education and the NDIS Quality and Safeguards Commission.
  • Provide updates to senior leaders regarding the status of investigations as required and relevant.
  • Undertake risk assessments
  • Undertake legislative compliance audits as required
  • Report on audit outcomes and other key parts of the investigations policy and procedure as necessary.

About you?

  • Current NSW drivers licence.
  • A current NSW Working with Children check (with clearance to work with children).
  • A current NDIS worker check.
  • National Police Check (the Diocese will consider the relevance of any reported outcomes).
  • Cert IV in Government Investigations or equivalent work experience of 3 years in investigations.
  • Formal training and experience in investigative interviewing.
  • Demonstrated experience in conducting investigations in line with legislative and mandatory reporting timeframes, in child protection, disability, aged care and/or industrial relations sector.
  • Expertise in conducting workplace investigations and associated evidence collection and presentation.
  • Experience in contemporary interviewing techniques.
  • Experience writing defensible investigation reports.
  • Demonstrated understanding and commitment to all legislative requirements affecting service delivery (e.g. Disability Standards, Disability Discrimination, Aged Care, EEO, NSW Child Protection, Office of the Children's Guardian, WHS Legislation), with an ability and commitment to learn those areas not previously covered.
  • Proven experience supporting compliance.
  • Ability to present to and address issues with senior stakeholders.

Who we are?

Formerly known as the Anglican Diocese of Newcastle, Newcastle Anglican is a faith-based organisation serving the people of the Hunter and the Central Coast.

We offer a leading Christian presence to our community through our parishes, four schools, Anglican Care and Samaritans.

Our vision is for people to flourish because of what we do, inspired by the way of Jesus.

We provide a culturally safe environment for Aboriginal and Torres Strait Islander peoples and welcome all applications.

For more information visit or for enquiries and a copy of the Position Description email the talent team at 

You must have the right to live and work in Australia.

anglicancare
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