Business / Operations Planner

1 week ago

Brisbane, Queensland, Australia HE HEATHER CO PTY LTD Full time $60,000 - $80,000 per year

Stock Receiving & Quality Assessment

  • Receive incoming stock into the warehouse, cross-referencing deliveries against each grower's advice documentation.
  • Conduct quality assessments upon arrival and separate stock into appropriate grades based on customer requirements.
  • Travel to grower regions to evaluate farming practices, assess harvest quality, and strengthen supplier relationships.

Stock Control & Ripening Management

  • Implement and maintain stock control systems to monitor inventory levels and product ripening stages.
  • Operate gas rooms for ripening green stock to the desired "sprung" condition.
  • Ensure accurate stock rotation aligned with supermarket order cycles (typically on a 7-day rotation).

Order Fulfilment & Customer Liaison

  • Coordinate closely with sales teams to fulfil dispatch requirements, ensuring stock readiness and quality compliance.
  • Monitor and uphold product standards to ensure consistent customer satisfaction and repeat orders.
  • Direct and supervise staff in the grading, sorting, and preparation of stock for dispatch.

Communication & Stakeholder Engagement

  • Liaise with transport providers to arrange timely distribution of goods to supermarket clients.
  • Manage email correspondence with growers and update stock information via grower and supermarket portals.
  • Engage in discussions with suppliers regarding quality issues, packing specifications, and customer expectations.

Quality Assurance & Compliance

  • Apply Quality Assurance expertise to maintain accurate records of stock quality, safety controls, and traceability in line with food compliance requirements.

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