Logistics Cluster Manager, InfraOps Logistics

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centres and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Amazon Web Services is seeking a motivated professional for a Data centre Logistics Manager position. The ideal candidate possesses a strong work ethic, attention to detail, the ability to meet deadlines, and a commitment to Operational Excellence.

The Logistics Manager is responsible for the oversight of multiple spare parts rooms located in staffed and un-staffed Data centres. The role incorporates analyzation and continuous improvement around effectiveness of work methods, procedures, controls, and staffing. Our Logistics Managers ensure performance plans are set, maintained, continuously improved upon, and difficult problems are met with creative solutions to achieve highly accurate and timely inventory.

Key job responsibilities
- Manage, coach, and develop Logistics Specialists utilizing available training programs, informal (e.g. on-floor coaching) and formal (e.g. written evaluation) job performance based feedback.
- Generate and communicate highly accurate, accessible inventory metrics reporting to Stakeholders
- Develop and implement consistent metrics to gauge employee performance.
- Train hourly associates in required department processes.
- Creatively resolve problems and make department impacting decisions in a highly ambiguous environment
- Run stock level reports and analyze results; optimize on-hand stock levels in effort to decrease cost-to-serve and increase efficiency of stock holdings.
- Set and monitor inventory levels of stock rooms to ensure that proper stock levels are maintained to support build and repair activities.
- Work closely with the logistics purchasing team to ensure cluster level stock is kept at appropriate levels.
- Design, assess, and implement new strategies and initiatives to continuously exceed Customer expectations.
- Continuous improvement through implementation of LEAN processes

Hold or be able to attain an Australian Government Security Vetting Agency clearance (see )

About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship and Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications:
- 3+ years of people management experience
- Experience in logistics, transportation, supply chain, import/export operations

Preferred Qualifications:
- Experience in a data center or other critical environment
- Excellent verbal and written communication.
- Tertiary degree or equivalent industry experience

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

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