IT End User Services Analyst

1 day ago

Gawler, Australia Ahrens Group Full time $90,000 - $120,000 per year

About the Role

The IT End User Services Analyst is responsible for providing Level 2 or 3 support across the Ahrens Group, particularly in assisting staff with office productivity and business applications, mobile devices, PCs, and other related issues. As part of a highly effective IT team, the role will also provide support to more senior team members as required, acting as a point of escalation, mentoring analysts, and ensuring high-quality service delivery.

Skills and Experience

The ideal candidate must have proven experience in an end user analyst role within a fast paced and busy IT support environment. Ahrens is seeking a dynamic team player with strong written and verbal communication skills, effective stakeholder engagement and vendor coordination experience, who can work well under pressure and be able to mentor, coach and guide junior analysts. This role requires strong technical troubleshooting and excellent customer services skills, as well as experience with ITSM frameworks and enterprise service management platforms such as ServiceNow or Marval.

Benefits

· Employee Assistance Program, supporting you and your family's health & wellbeing

· Discounts to some of Australia's leading corporate partners in private health insurance, gyms, travel, clothing, vehicles and more

· Generous paid parental leave entitlements to support you and your family

· Annual Employee Donation Scheme to support a charity/cause of your choice

· Family, social and team building events including Friday afternoon team bonding

· Opportunities for career progression

About the Company

Ahrens is a fifth-generation, Australian family-owned company, with over 120 years' experience in delivering a wide range of high-quality and cost-effective products and projects across Australia, with footprints overseas.

Our growth has culminated in the business we are today: a full Construction, Engineering, Mining & Industrial Services, Sheds & Silos and Water Storage company which provides complete turnkey project solutions, supported by our 26 divisions.

As we continue to evolve, so does our need to heavily invest in our people and facilities for continued success.

With 1,600 employees Australia-wide, we foster a positive and supportive team culture which embraces diversity and innovation, while aligning with our core values of commitment, integrity and safety. In return, we reward those who passionately work with us towards our vision.

How to Apply

To apply click the "Apply Now" to submit your updated resume and cover letter, further enquiries can be directed to Annie Nguyen, Talent Acquisition Specialist on or via email to

Ahrens is an Equal Opportunity employer who recognise the value in a diverse workforce. We are dedicated to promote an inclusive workplace and encourage applications from all genders and people of Indigenous backgrounds.

  • Customer Support Analysts

    5 days ago

    Gawler, Australia Cleared ICT Full time

    Location: - Gawler - Sectors: - Cyber Security, Engineering, ICT - Employment type: - Contract - Salary: - AU$70 - AU$90 per hour - Contact name: - Daniel Crowe- Job reference: - BBBH1671_1699832947 - Published: - about 9 hours ago Cleared are working with ASD who has a requirement for a Customer Support Analysts for a 12-month Contract with possible...

  • Casual Personal Banker Gawler Sa

    1 day ago

    Gawler, Australia ANZ Banking Group Full time

    **Req ID**: 74473 **Department**: AR Branch Network **Division**: Australia Retail **Location**: Gawler About Us At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. About the Role As a Personal Banker in our Retail Banking, you’ll...

  • Cafe Service Ambassador

    1 week ago

    Gawler, Australia beBeeCafeTeamMember Full time $45,000 - $75,000

    About UsWe are a community-focused organization dedicated to making a positive impact in our community. Our mission is to serve others and bring people together through food and service.Job DescriptionWe are seeking a Cafe Team Member to join our team at Riverside Cafe. As a member of our team, you will be an integral part of upholding the values of...

  • Home & Investment Lending Manager - Gawler Sa

    3 days ago

    Gawler, Australia ANZ Banking Group Full time

    **Req ID**: 76723 **Department**: AR Branch Network **Division**: Australia Retail **Location**: Gawler About Us At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. About the Role **Role type**: Permanent, full time **Role location**:...

  • Culinary Director

    5 days ago

    Gawler, Australia beBeeChef Full time $72,000 - $96,000

    Lead Culinary ExpertThe Golden Fleece Hotel is seeking an exceptional Chef to spearhead our kitchen team and create a world-class dining experience.As the primary culinary leader, you will oversee all aspects of menu development, food costing, staff mentoring, and service execution.Develop seasonal menus that showcase local produce and creative...

  • ICT Help Desk

    1 day ago

    Gawler, Australia Halcyon Knights Pty Ltd Full time $60,000 - $90,000 per year

    We are currently seeking a motivated and customer-focused ICT Help Desk Support Officer to join our team in the on a 3-6-month contract, with the opportunity for extension or permanency for the right candidate. This role is ideal for someone who enjoys solving technical issues, thrives in a fast-paced environment, and is passionate about delivering...

  • Retail Fashion Specialist

    1 week ago

    Gawler, Australia beBeeLuxury Full time $50,000 - $70,000

    Optical Retail Assistant Roles involve working with a diverse range of customers to provide expert advice on luxury eyewear.You will be responsible for delivering exceptional customer service, guiding clients through the frame selection process, and ensuring that their shopping experience is both enjoyable and rewarding.Key Skills:Previous retail experience...

  • Personal Banker

    1 day ago

    Gawler, Australia Bendigo Bank Full time $90,000 - $120,000 per year

    It starts here. With Bendigo Bank… and you.We've never been 'just a bank'. Just like you should never be 'just an employee'. We're united in our belief that in banking, better can be bigger, and together we're making it happen.Your role as a Personal Banker is to deliver an exceptional experience by meeting customers end-to-end banking needs.Whether...