TechOne Functional Specialist

• Experience in leveraging enterprise systems to drive operational efficiency & strategic outcomes
• 2 x newly created positions supporting operational efficiency in the IT space
• Limited Tenure (12 months) full time position + monthly RDO
• $112,203 - $125,554 Band 7 + super (subject to experience)

The City of Casey
has recently gone live with an exciting upgrade to its core enterprise platform, TechnologyOne CiA, and is now focused on building a high-performing, cross-functional team to lead and deliver enhancements with a clear business lens.

This newly established team will work collaboratively to prioritise, design, test and deliver ongoing improvements across the OneCouncil platform, driving innovation, boosting operational efficiency, and ensuring solutions meet the evolving needs of both staff and the Casey community.

It's an exciting opportunity to be part of a new chapter, where you'll influence delivery, represent business stakeholders, and help embed modern digital capability across the organisation.

Our Benefits:

Benefits | City of Casey

• Experience a flexible, supportive work environment with a strong culture of collaboration and growth.
• Access to diverse professional development opportunities.
• Conveniently located near Westfield shopping centre, with an adjacent gym/pool offering Free Workout Wednesdays, discounted memberships, and an onsite café.
• Work in a multi-award-winning, architecturally designed office with fully equipped kitchens, free coffee, community library on-site, free parking, and more.

We live our values of dreaming big, empowering each other, and making our community proud.

A bit about the role

You will collaborate with Module Owners and business stakeholders to document requirements and translate them into functional specifications that align with business objectives.

Provide effort estimates to support prioritisation and sequencing of enhancements, ensuring fit-for-purpose solutions are delivered effectively.

What you'll deliver

• Partner with business stakeholders to ensure requirements are well understood and deliver fit-for-purpose solutions that align with business objectives.
• Provide guidance to the Module Owner and Program Manager on effort estimates to support effective prioritisation and sequencing of enhancements.
• Configure and maintain TechnologyOne CiA CES modules to support effective business outcomes.
• Collaborate with vendors to ensure timely, high-quality technical delivery aligned with architectural principles.
• Provide specialist technical expertise and act as the application lead for TechnologyOne CiA CES.
• Ensure development approaches align with organisational standards, methodologies, tools, and practices.
• Manage configuration and ongoing administration of user roles, profiles, and permissions in line with organisational structures and security frameworks.
• Provide end-to-end leadership of the system domain to ensure performance, reliability, and continuous improvement.
• Collaborate with support teams to identify and resolve application gaps, enhancing functionality and user experience.
• Develop training materials to support operational handover.
• Maintain knowledge base articles, user manuals, and documentation for effective system use.
• Support UAT planning, defect triaging, cutover planning, and post-go-live support.
• Implement changes to enterprise business systems in line with change management procedures.

What you'll bring

• Tertiary qualifications in Computer Science, IT, Software Engineering, or equivalent experience
• Strong verbal and written communication skills, including to non-technical audiences
• Proven experience in application configuration, development, and ERP integrations (especially via ETLs)
• Experience supporting TechnologyOne solutions, including BPA workflows, Crystal Reports, XLOne, and ETL integrations.
• Ability to build collaborative relationships across business units to drive shared outcomes
• Effective time management and multitasking across multiple projects
• Skilled in maintaining and supporting business-critical IT applications
• Working knowledge of Microsoft Power Platform (PowerApps, Power Automate, Power BI), SharePoint, and Office 365
• Familiarity with API concepts, Logic Apps, and Azure Service Bus
• Proficient in PowerShell scripting for automation and system configuration
• Willingness to undergo pre-employment background checks including National Criminal History Check, Working with Children Check and Eligibility to Work check,
• A curious, collaborative, and inclusive community mindset.

Please visit our careers page at Careers at Casey to view a detailed position description.

What's next?

If you think this role might be for you, we would love to hear from you.

Please apply by following the links and attaching a cover letter and resume. We do not require any selection criteria to be addressed.

To find out more about the role, please contact
Faraaz Khan, Team Leader Application Support
, on

and

Applications will be accepted until
11.55pm
on
Sunday 14th September 2025.

Please Note:
Applications will not be accepted via email. Please apply by following the links only.

We are a 2024Circle Back Initiative Employer - we commit to respond to every applicant.

At the City of Casey, we are proud to be an inclusive, child safe, and equal opportunity employer. We welcome applications from people of all ages, genders, cultures, backgrounds, and abilities, including those with a disability, Aboriginal and Torres Strait Islanders, LGBTIQA+ communities, multicultural communities, and refugee or migrant backgrounds.

We are committed to providing a diverse, safe, and inclusive environment where everyone can grow and succeed.
We promote gender equity and actively address barriers to employment, ensuring participation without discrimination and supporting workplace adjustments.

For any reasonable adjustments or access needs during the application or interview process, please contact the Talent Team at

The City of Casey reserves the right not to make any appointments for this position.

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