Instructional Designer

About LifeFlight

LifeFlight Australia is a leading aeromedical organisation dedicated to saving lives through rapid response medical services. Operating a fleet of helicopters and fixed-wing aircraft, LifeFlight delivers critical care and emergency retrievals across Queensland and beyond. In addition to its lifesaving missions, LifeFlight runs a world-class training academy, equipping aviation and medical professionals with the skills needed for high-pressure environments. Our mission is to provide the highest standard of care and make a real difference in the communities we serve.

This is a newly created role and we're looking for a passionate and skilled Instructional Designer to join the LifeFlight Training Academy (LTA) — a nationally recognised Registered Training Organisation within a purpose-built aviation training facility near Brisbane Airport.

This is a unique opportunity to design and deliver high-quality, high-impact learning experiences that help train our world-class aeromedical and aviation professionals — from pilots and aircrew to doctors, paramedics, and rescue personnel.

About the Role

As the Instructional Designer, you'll lead the design, development, and governance of digital learning programs across the organisation, ensuring content is engaging, effective, and compliant with industry and regulatory standards.

You'll bring learning theory to life — transforming complex technical content into clear, practical, and engaging learning experiences that enhance performance and operational excellence.

In this hands-on role, you will work closely with internal subject matter experts, trainers, and technical teams, to:

• Provide strategic direction for instructional design concepts that are suitable for LTA and LifeFlight
• Design and develop eLearning modules, blended programs, and digital learning materials using platforms such as aXcelerate, Articulate 360.
• Create culturally appropriate, multi-modal learning materials
• Collaborate and analyse learning needs and develop clear learning objectives
• Develop and maintain SCORM-compliant content and ensure seamless integration across systems.
• Deliver training, documentation, and support to empower internal teams to make the most of
• Partner with IT to ensure reliable system integration, data flow, and troubleshooting across connected platforms.
• Evaluate and continuously improve learning programs using data, learner feedback, and best practice instructional design principles.

About You

You're a creative problem-solver with a passion for learning, technology, and excellence in education. You combine instructional design expertise with strong digital skills and a genuine desire to make a difference.

You'll bring:

• 3–5 years' experience in instructional design, eLearning development, or learning systems management.
• Demonstrated ability to create engaging learning materials across multiple modalities
• Strong knowledge of learning management systems (ideally aXcelerate) and experience creating SCORM content.
• Proficiency in learning technologies such as Articulate 360 (Storyline or Rise) or similar, and digital collaboration tools.
• Knowledge of adult learning principles, ADDIE or SAM models, and experience developing structured, outcomes-based learning.
• Excellent stakeholder engagement and communication skills, with the ability to work collaboratively across diverse operational teams.
• A detail-oriented mindset with a focus on accuracy, compliance, and learner experience.
• Certificate IV in Training and Assessment (TAE40122) or equivalent qualification (desirable).
• Experience in aviation (EMS or SAR) or emergency services will be highly regarded but is not essential

Why LifeFlight?

Meaningful Impact:
Working with LifeFlight Australia provides an opportunity to make a meaningful impact on people's lives. The organisation is dedicated to saving lives, delivering critical care services, and responding to emergencies. Employees can take pride in contributing to a mission-driven organisation focused on making a positive difference in the community.

Collaboration & Support:
At LifeFlight, we are committed to fostering a culture of camaraderie and teamwork. Our aeromedical operations thrive on the close collaboration between medical professionals, pilots, and support staff, all working together in high-pressure environments. We value a supportive and inclusive workplace where individuals can rely on one another, creating a strong sense of purpose and unity. By harnessing the power of teamwork and pooling our strengths, we believe we can overcome any challenge, achieve our goals, and find fulfillment in the critical work we do.

Salary Packaging Options:
As an employee of LifeFlight, you have the opportunity to benefit from salary packaging, allowing you to allocate up to $15,900 per Fringe Benefit Tax (FBT) year towards general living expenses. This includes covering various everyday costs like groceries, petrol, mortgage, rent, and school fees, providing you with added financial flexibility and support.

At LifeFlight, we're committed to serving all communities across Queensland and beyond. We encourage Aboriginal and Torres Strait Islander peoples, as well as people from culturally and linguistically diverse backgrounds, to apply. We value the unique perspectives and experiences that diversity brings to our team and the communities we support. This is an excellent opportunity to work in a growing organisation that is dedicated to saving lives and serving the community. If you believe you have the necessary skills and experience we would love to hear from you today.

Note: the successful applicant will be required to undergo background checks including a national police check as a condition of employment. This position is only open to Australian Citizens, Permanent Residents, or those with unrestricted work rights in Australia. Applicants who do not meet these criteria will not be considered.

Applications will be reviewed as submitted and we will be conducting interviews throughout the process.

Applications close on 14 November 2025.