Resort Porter

Live and Work on World Heritage-Listed K'gari (Fraser Island)

About Kingfisher Bay Resort

Kingfisher Bay Resort is the premiere eco accommodation on World Heritage-listed K'gari (Fraser Island). Nestled amongst tree-covered dunes along the calm waters of the Great Sandy Strait, it is the perfect base for exploration. Discover the island's native surroundings with endless beaches, pristine freshwater lakes, lush rainforests, and a spectacular range of wildlife. This 152-room resort features four outdoor pools, three restaurants, five bars, and a variety of nature-based activities, walks, and 4WD explorer tours.

About the Role

Bring your passion for providing exceptional customer experiences to Kingfisher Bay Resort As a Resort Porter, you will be responsible for providing exceptional customer service and exceeding guest expectations. Ensuring the efficient pick-up and delivery of guest luggage and supporting the Front Office team with guest-related administration as required.

The ideal candidate will demonstrate a high level of customer service, initiative, and the ability to handle the physically demanding nature of the role. This is a permanent part-time position, working up to 76 hours per fortnight. This is a live on island position with affordable all-inclusive accommodation, including 3 staff meals every day.

What we are looking for

• Committed to delivering brilliant customer experiences
• Physically fit and able - role includes lifting, loading, and unloading suitcases
• Highly motivated with a can - do attitude
• Ability to work effectively within a team and independently
• Experience in a similar role at hotel or resort
• Hold a valid manual Driver's License

Benefits of Joining Our Team*

• Annual $1000 SeaLink Employee Travel Allowance
• Worldwide All Heartists rewards & discounts program (Accor Group)
• 25% off resort dining, retail and spa
• Access to Employee Training Programs
• Employee Award Programs
• Free island K'gari Explorer Tours
• Free passenger ferry transfers to-and-from the island
• Maxxia Corporate Benefits (Novated Leasing)
• Working Life (EAP)
• Bupa Corporate Benefits
• ANZ Corporate Benefits
• Access to the resort pool & staff gym
• Conditions and employment duration may apply

How to Apply

Click APPLY and upload a copy of your resume for us to review.

Visa Applicants: If you are on a working holiday visa and wish to apply, you will need at least 5 months validity on your visa at time of application to be considered for this role. If you are looking to do your regional 88 days remote work to extend your visa, it is important to note that we DO NOT qualify for this program due to our location.

About Us

K'gari is a World Heritage listed island off Australia's Eastern Queensland coast, is the world's largest sand island, stretching over 120km. With cool towering rainforests to walk through and explore, over 100 freshwater lakes to swim in, including the iconic Lake McKenzie and Lake Wabby, and an amazing beach highway, where else would you rather be.

SeaLink K'gari is part of SeaLink Marine & Tourism, one of Australia's largest marine and tourism businesses with 11 business units across six states and territories, connecting our customers to many of Australia's most beautiful island destinations and brilliant experiences.

With globally recognised brands such as SeaLink, Captain Cook Cruises and Kingfisher Bay Resort we are a team who go beyond what others will do and are invested in supporting the communities and customers we serve.

SeaLink Marine and Tourism is part of the Kelsian Group - Australia's largest integrated multi-modal transport provider and tourism operator, with established bus operations in Australia, USA, Singapore, London and the Channel Islands.

We aim to provide meaningful and sustainable employment opportunities that are free from barriers, support and celebrate the diverse talents of our team members, improve awareness of the value of diversity and inclusion across our organisation, and enable our leaders to champion diversity and inclusion. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, LGBTQIA+, people with disability and people from diverse cultural backgrounds.