Housekeeping Supervisor

17 hours ago

Perth Western Australia Australia Venus Hospitality Services Pty Full time $60,000 - $90,000 per year

About the business

COMO The Treasury is an elegant urban hotel located in the revitalised historic heart of Perth, Australia. The hotel is housed in the 19th-century State Buildings, which formerly served as a post office, land titles office and treasury. Meticulous restoration has revealed a grand Victorian-era façade, while inside an elegant and contemporary style permeates the 48 rooms and suites. Each room is a serene retreat from the cosmopolitan buzz, evoking the feeling of a 'home away from home'. Dining options include the rooftop Wildflower restaurant, serving a menu revolving around the indigenous six seasons, and Post, a modern Osteria with contemporary Italian cuisine. There's also The Treasury Lounge and Bar which provides an elegant space for daytime meetings and evening drinks.

Wellbeing is nurtured at COMO Shambhala Urban Escape, with a range of Western and Eastern therapies and wellness traditions. The State Buildings also feature a hand-picked retail collective, offering bespoke, quality products.

About the role

Reporting to the Executive Housekeeper, our Supervisor will drive productivity, promote positivity, lead and train the Housekeeping Team. You will have a strong customer focus with a meticulous eye for detail to ensure our rooms are cleaned and maintained to a high standard.

Duties

As an ambassador for our commitment to individuality and personalised service, you will use your expertise to develop and maintain quality standards and procedures.

Your key responsibilities will include, but are not limited to;

  • Ensure that each team member is trained in and competent in each of the housekeeping department's Standard Operating Procedures.
  • Allocate the daily schedule of tasks and supervise the performance of staff in the housekeeping department in order to achieve a smooth operation.
  • Ensure the completion of the daily shift checklists.
  • Monitor the productivity of work for each staff member according to hotel occupancy.
  • Conduct daily inspections to monitor cleanliness of rooms and public areas.

Benefits and perks

  • Be part of an Award-winning luxury hotel
  • Opportunities for growth, development and cross exposure in other departments
  • Access to a variety of discounts on products and service within the State Buildings
  • Fully laundered uniform provided

Skills and experience

You will already possess a minimum of 2 years' experience working in a leadership role within a Housekeeping department, ideally in a 5 star luxury property.

Our ideal candidate will possess the following qualities;

  • Impeccable personal presentation
  • Excellent communication skills
  • Adaptable, reliable and flexible with a positive attitude
  • A genuine, warm and friendly personality
  • Strong focus on customer service
  • Effective time management skills
  • Experience in managing, motivating and engaging teams

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