grid manager

Job Purpose

• Grid Manager will be responsible for all major KPIs of Sales, Revenue, Business Development, Mobile Broadband, Trade Visibility, Channel Universe Development, Cell sites utilization in that particular Grid

Sales
Job Responsibilities:

• Concentrate on revenue growth from 3G and 4G sales including handset sales by deploying new smartphone shops and enhance the quality of existing retailers/ smartphone shops
• To ensure quality of gross ads, 3G/4G gross add
• To ensure Channel Expansion (SIM Selling, ML, VAS, MNP, MBB, ECATs, Postpaid) by identification of high potential areas within the grid
• Ensure that timely purchase orders are placed by franchises to ensure availability of stock at all times

Customer Services

• Handle end-to-end complaint management, CSI Monitoring, quality assurance and customer experience management at franchise

Visibility

• Coordinate for trade marketing activities regarding brand visibility, BTL activities, trade promotions, market splash, company product visibility, channel awareness, business development and special events in the territory

Planning

• Identify untapped areas in the assigned territory and guide teams to increase retail penetration. Guide BDOs in planning sales routes
• Prepare and submit sales forecast for sims, scratch cards, mini load & recharge on daily/weekly/monthly/basis for effective sales planning
• Plan with Regional Sales Head localized sales promos in areas of low sales performance and low network utilization

Team Management & Supervision

• Ensure that staff and retailers are fully trained and equipped with company product knowledge
• To make periodic visits to the market and ensure stock availability in the entire territory
• To ensure that the channel partners stay abreast with all the developments in terms of SOPs, discipline, targets and trade promotions

Merchandising

• Responsible for availability of POS material at the outlets

Business Development

• Coordinate with the Marketing and Channel teams regarding BTL activities, trade promotions, business development and special events in the grid

Eligibility Criteria (Education, Knowledge, Experience and Skills): Education:

• Minimum Bachelor's degree is required

Work Experience: - Skills - Generic:

• Integrity Teamwork
• Adaptability
• Time Management
• Knowledge of telecom industry
• Good presentation skills
• Interpersonal skills

Skills - Job Specific:

• Sales knowledge
• Business acumen
• Interpersonal skills
• Negotiation skills
• Computer-specific skills

Special Requirement: -Position vacant Others: -