Duty Manager

Department: Recreation & Fitness

Type: Casual

Posted: 12 August 2025

Closes: 29 August 2025

THE ROLE

Duty Managers will provide leadership and supervision to assigned teams while overseeing daily operations, ensuring staff productivity, monitoring process compliance and creating a positive and safe work environment for all employees and patrons visiting the facility.

You will play a pivotal role in ensuring our aquatic facilities are actively supervised in a professional, respectful and caring manner in line with YMCA SA values. As a Duty Manager, you will:

• Lead and supervise staff to ensure safe, compliant, and efficient daily operations.
• Actively monitor aquatic areas and ensure aquatic ratios are in adherence to the Guidelines for Safe Pool Operations.
• Coordinate lifeguard rotations, conduct pool and facility checks, and respond to incidents and emergencies in line with procedures.
• Deliver excellent customer service, resolving enquiries and concerns in a professional manner.
• Open and close the facility, complete reporting, cash handling, and general administration tasks.
• Maintain a clean, safe, and welcoming environment for all patrons and staff.

ABOUT THE Y

YMCA South Australia is a not-for-profit community organisation that has served the South Australian community for more than 170 years. With approximately 1,000 employees (and growing), we deliver programs and services across the state in settings including community recreation centres, swimming pools, health and fitness facilities, community centres, camps, early education and schools and youth services.

Our aim is to develop the whole person, helping all South Australians connect with a better life. Not only their physical fitness and capabilities, but also their sense of identity, purpose, hope and dignity; psychological health; resilience; social connectedness; lifelong learning; and their own contribution back into the community. All the elements that together constitute a full, healthy, productive, and satisfying life.

Our vision is to see "lives enriched through wellbeing" in this wider, and more integrated, sense across all of the South Australian communities in which we work.

SKILLS & EXPERIENCE

Successful candidates will also have, or be willing to obtain:

• National Police Check (issued in the last 6 months)
• DHS Working With Children Check
• International Criminal History Record Check (if worked overseas in the last 5 years)
• HLTAID011 Provide First Aid or equivalent.
• HLTAID009 Perform CPR or equivalent.
• SISSS00133 Pool Lifeguard or equivalent.
• SISSS00131 Aquatic Technical Operator or equivalent.

THE BENEFITS

• The opportunity to join a leading provider of recreation, community, and children's services.
• Free access to YMCA SA managed recreation centres (pools, gyms, courts) and for immediate family when visiting together*
• Enjoy 20% off discounts - programs, classes, café food, merch, and OSHC/Vacation Care services*
• Access to free flu vaccinations and our Employee Assistance Program (EAP).
• A culture of empowerment and growth with ongoing opportunities for learning and career/skill development.

• Join a passionate team of professional individuals that work to inspire the community.

• Terms and Conditions apply

LIKE TO KNOW MORE?

For a confidential discussion about this opportunity, please contact James Lomax at or at

HOW TO APPLY

Does this sound like you? Please submit your resume and cover letter

You must address the key selection criteria in your application.

Applications close 29th August 2025.

Please note, only shortlisted applicants will be notified.

COMMITMENT TO SAFEGUARDING CHILDREN

At the Y, we are committed to empowering all Children and Young People to feel safe and be safe, at the Y, in their families and in their communities. As such, we ensure that all of our candidates are appropriately screened to make sure that the right people are in the right roles. This includes:

• National Police Check (issued in the last 6 months)
• DHS Working With Children Check
• International Criminal History Record Check (if worked overseas in the last 5 years)

YMCA South Australia is an equal opportunity employer and is committed to safeguarding children and young people and other vulnerable people.