Senior Solutions Consultant- State Government

As a key contributor to the Pega Sales Consulting team, you will collaborate with product managers, software developers, analysts, business officers, and diverse stakeholders to ensure successful execution of sales strategy within the New South Wales State Government sector. Our solutions consultants are technically proficient, customer-centric, and understand the unique operational requirements and digital transformation priorities of NSW government agencies.

Pega's comprehensive portfolio of strategic applications helps NSW government agencies accelerate their digital transformation journey by automating processes, streamlining citizen services, and reimagining how public services are delivered across New South Wales. You'll play a crucial role in supporting the NSW Government's commitment to innovative, accessible, and efficient public service delivery.

• Demonstrate Solutions Excellence: Present, listen, create architectures, demo solutions, discuss innovative approaches and solve complex problems specific to NSW State government agencies and their citizen service objectives
• Deliver Technical Leadership: Work collaboratively with the Sales Team to create and deliver world-class technical demonstrations tailored to NSW government requirements and digital service standards
• Drive Digital Transformation: Help NSW government agencies achieve strategic business goals by streamlining critical operations and enhancing citizen engagement across multiple digital channels
• Analyze and Advise: Analyze key challenges facing NSW government enterprises and evaluate how Pega's unique technology platform can drive meaningful improvements in public service delivery and citizen outcomes
• Stakeholder Engagement: Build trusted relationships with technical and business stakeholders across NSW government agencies, understanding their unique operational context and compliance requirements

• Passionate Professional: You demonstrate genuine enthusiasm for both people and technology, bringing technical and business experience in client-facing roles such as pre-sales consulting, technical enablement, or software application development, with demonstrated preference for government sector experience
• Technically Qualified: Bachelor's degree in technology-related field or substantial knowledge of Object-Oriented programming and modern software development practices
• Strategic Communicator: Strategic thinker with proven ability to build and present robust product demonstrations, combined with exceptional communication skills needed to develop customer relationships by actively listening to, understanding, and anticipating client needs across both business and IT contexts
• Government Sector Expert: Experienced in software development and architecture, project management, requirements engineering, product management and solution architecture with specific experience working with NSW State government agencies and understanding their unique operational requirements, procurement processes, and digital service standards
• Compliance Aware: Strong understanding of NSW digital transformation strategies, government compliance frameworks, data sovereignty principles, and public sector governance requirements
• Solution Focused: Demonstrated background in delivering complex technology solutions within secure government environments, with understanding of public sector procurement and implementation processes
• Professionally Certified: Certification in Pega or similar enterprise software platforms preferred, with commitment to continuous professional development

• Extensive Experience: 8+ years of progressive experience in solution consulting, technical pre-sales, or enterprise architecture roles, with demonstrated success in government sector engagements
• Technical Expertise: Strong understanding of enterprise software architectures, cloud-based delivery models, and modern digital transformation approaches relevant to government service delivery
• Communication Excellence: Outstanding communication and presentation capabilities; proven ability to convey complex technical information effectively to both technical and non-technical audiences across government and citizen contexts
• Performance Delivery: Demonstrated ability to manage multiple competing priorities and excel in high-stakes, customer-facing environments while maintaining professional standards aligned with public sector expectations
• Stakeholder Management: Proven track record of building and maintaining productive relationships with senior government stakeholders, including agency executives, IT directors, and project managers

• Gartner Analyst acclaimed technology leadership across our categories of products
• Continuous learning and development opportunities
• An innovative, inclusive, agile, flexible, and fun work environment
• Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company

AI in Action – Pega embraces the power of artificial intelligence. We encourage all employees to actively engage with AI technologies and continually explore ways to responsibly integrate AI into our products and processes.

Culture – At Pegasystems, we foster an environment where people feel valued and empowered to contribute their best. With global clients across industries and regions, we know our success depends on the unique perspectives, experiences, and talents of our people. Ours is a workplace where everyone can grow, collaborate, and deliver meaningful outcomes.

We encourage candidates from all backgrounds and experiences and focus on the core competencies and mindset needed to thrive in a role.

As an Equal Opportunity employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.

Export Compliance – For positions requiring access to technical data subject to export control regulations such as this, Pegasystems may need to obtain export license approval from the U.S. Government and EU Authorities for certain individuals.

Accommodations – If you require reasonable accommodations under the Americans with Disabilities Act (US only) or comparable regional regulations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact us here or contact (US only PEGA-NOW and/or 225 Wyman Street Waltham, MA 02451 ATTN: Benefits.