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Internal Sales Team Member

2 weeks ago

Mackay, Queensland, Australia Statewide Bearings Full time $60,000 - $80,000 per year

INTERNAL SALES TEAM MEMBER

Statewide Bearings

Mackay OLD

Full time

Statewide Bearings is a proudly 100% Australian-owned and operated family business, with over 50 years of expertise in the bearing and power transmission industry. As one of Australia's leading suppliers in this field, we have offices located across the country, with more than 44 locations and a team of over 500 employees nationwide.

As a family owned and operated business we are committed to our people. At SWB, we prioritise our employees, promoting a supportive and inclusive work environment where every team member feels valued and has the opportunity to grow.

About the Role:

We are currently seeking a motivated, enthusiastic internal salesperson to join our Statewide Bearings team in Mackay QLD

If you have experience with bearings, a background in trade sales, or a strong mechanical aptitude, this could be the role for you.

This is a full-time position that offers excellent career prospects working alongside a highly motivated team. As an Internal Sales team member, you will report to the Mackay Branch Manager and play a vital role in our internal sales operations.

In this role, you'll be the first point of contact for customers, assisting with over the counter, email, and phone enquiries. You'll also be responsible for promoting the full range of SWB Group products and services while providing an exceptional level of customer service and satisfaction to all SWB customers and internal stakeholders.

This position offers an attractive salary and bonus package following the successful completion of the probation period.

Your main duties/key responsibilities include but are not limited to:

  • Front counter sales.
  • Manage all internal sales enquiries from customers (telephone and email).
  • Processing orders accurately and efficiently.
  • Providing exceptional customer service both in-store and over the phone.
  • Develop strong relationships with customers and demonstrate how we can add value to their business.
  • Fulfilling customer requirements through picking and packing.
  • Assisting with general warehouse duties as needed.
  • Working with the team to ensure accuracy and our high standards of service are maintained, while complying with our OH&S policies.

To be successful in the role you will need:

  • Mechanical aptitude.
  • Previous sales experience in the bearing or similar industry would be most valuable but not essential.
  • Strong numeracy & literacy skills.
  • Computer literacy, including proficiency in MS Office.
  • A strong customer service focus.
  • Be self – motivated, highly organised with excellent time management skills.
  • Excellent communication skills with the ability to work as a part of a team.
  • The desire to develop your current knowledge and skills.
  • An ability to engage with people and build rapport.
  • To be driven to meet sales targets and work in a highly successful team.

What We Offer:

  • Working alongside a supportive team that values your input.
  • Structured bonus scheme.
  • You'll have the opportunity to develop your skills, take on new challenges, and advance your career.
  • Employee Assistance Program – Supporting Mental Health.

If you are looking to join a supportive work environment where you can grow and become the best version of yourself, start your career with SWB. Please send your resume and a covering letter.

To apply, please click on the "Apply Now" button.

*No Agencies Please.