Packing Operator

Want to be part of a passionate production team, operate essential machinery and contribute to one of Australia's most iconic food manufacturers?
Join Sugar Australia as a Packing Operator at our Mackay Port Packing Facility and play a key role in delivering high quality packaged sugar products to customers across the country. Reporting to the Site/Production Manager, this permanent, full-time position is ideal for a hands-on operator with a strong work ethic, mechanical aptitude and a commitment to safety, quality and teamwork.

What you'll be doing:
As a Packing Operator, you'll be at the heart of our packaging operations, working within a close-knit team to ensure efficient machinery operation, smooth warehouse processes, and clean, safe working conditions. You'll contribute to the delivery of high-quality sugar products while supporting maintenance and ship loading activities.

In this role, you will be responsible for:

• Operating packaging and bagging machinery to meet production targets.
• Performing warehouse and dispatch tasks including palletising and inventory handling.
• Maintaining plant cleanliness and dust control to uphold hygiene standards.
• Carrying out ship loading duties including connection, disconnection, and Citect control loading.
• Completing shift logs, reports, and pack sheets accurately.
• Liaising with maintenance teams for troubleshooting and basic repairs.
• Identifying opportunities for process efficiency and cost savings.
• Supporting waste minimisation and continuous improvement initiatives.

You'll also benefit from a balanced lifestyle with our 6-week rotating 12-hour roster, including a combination of day and night shifts Monday to Thursday and day shifts on Friday, Saturday, and Sunday (only 2 weekend shifts every 6 weeks).

What you'll bring to the role:
We're looking for a reliable, safety conscious operator with a proactive attitude and a willingness to learn. You'll be a team player who takes pride in your work and contributes to a positive and productive environment.

You'll also bring:

• A High School Certificate with basic numerical and verbal skills.
• A current Forklift license.
• Ability to work independently and collaboratively within a team.
• Flexibility to work rotating shifts including weekends.
• Previous experience in food processing or industrial environments (desirable).
• Physical fitness to perform manual handling and lifting tasks (up to 25kg).
• Strong communication and problem solving skills.
• Basic computer literacy and machinery knowledge.

About Sugar Australia:
Sugar Australia is the nation's trusted partner in sugar and ingredient solutions, enabling our customers to make great products for every home. We own and operate refineries, packing facilities, sugar silo terminals, and warehouse distribution sites across the country. You'll find our retail products at your local supermarket under the iconic CSR Sugar brand. We also supply refined sugar and ingredients to the industrial, foodservice, and hospitality sectors, supporting some of Australia's largest and most loved brands.

When you join Sugar Australia, you'll be part of a passionate and inclusive team that values growth, collaboration, and continuous improvement. We offer a supportive work environment where people and performance are genuinely valued.

In return, you'll enjoy:

• Competitive salary and benefits, with onsite parking and exclusive corporate discounts
• Health and wellbeing programs, regular social events, and employee recognition initiatives
• Opportunities for career development and ongoing learning
• A friendly and collaborative culture, grounded in community values, where you can take pride in representing an iconic Australian brand through our sugar products and branded apparel
• Access to our extensive product library - perfect for those with a passion for baking

We are proud to be an equal opportunity employer and welcome applications from people of all backgrounds, identities, and experiences.

If you're a motivated operator who enjoys working in a fast-paced environment and contributing to a high-performing team, we'd love to hear from you.

Apply now and be part of something sweet

Business unit Sugar Australia