Commissions Officer

2 weeks ago

Brisbane, Queensland, Australia Ray White Full time $60,000 - $80,000 per year

About the role:

This role plays a critical part in supporting the business objectives of delivering high quality service to our customers (Broker & Referral Partners). This is achieved throughthe accurate processing of payment data from a number of lenders to ensure that our customers receive their income accurately and on time.

Key responsibilities:

1. Data entry to operating platforms & payment system:

  • Daily upload & manipulation of commission payment files from Lenders
  • Daily matching of Lender data to Broker data via the Broker customer relationship management system & operating platforms
  • Weekly import to commission payment system of data
  • Reconciliation of export from commission payment system

2. Commission cash reconciliation:

  • Daily entry & monitoring of Lender deposits
  • Reconciliation of Lender deposits to commission files
  • Correct allocation to account receivable journals

3. Support of Broker & Referrer requirements:

  • Manage and respond to daily emails received through shared team mailboxes in relation to Broker and Referral inquiry whilst adhering to Loan Market service deliverables & company standards
  • Liaising with Lender partners in relation to their policies and customer payment inquiry
  • Processing of adjustments upon Broker & Referrer inquiry

4. Knowledge of Panel Lender Schedule:

  • Moderate level of understanding of Lender payment policy

To succeed in this role you will bring with you:

  • 2 yrs Customer Service experience
  • Working with customer relationship management systems
  • Accounts receivable exposure is preferred but not mandatory
  • Basic understanding of lending practices is desirable
  • Able to work in a shared open environment
  • Positive outlook
  • Organised, analytical and principled
  • Resilient to change
  • Able to multitask
  • Ability to "think outside the square"
  • Cultural fit with our core values of, We do what we say, Compassion for our Customers, Go further together, Hungry but Humble & Be curious think openly.
  • Enjoy following processes and a structured environment
  • Ability to challenge existing ways we do things and looks for opportunities to improve
  • Enjoys engaging and collaborating with others and is conscientious
  • Microsoft Office suite of programs, particularly excel
  • Exposure to Google Chrome for email and document management an advantage
  • Accurate data entry while maintaining a sense of urgency
  • Being accountable for your own results and the timely performance of tasks within the scope of the position
  • Initiative to work autonomously and to request additional tasks
  • Requirement to be able investigate in the instance of historical payment within payment system upon inquiry from our Brokers & Referrers
  • Ability to effectively communicate to customers (broker or referrer) via email and phone, identify their needs and respond in a professional manner that exceeds expectations
  • Working in an open office environment, there is requirement for a high level of interaction with the Agreements Team, Portfolio Maintenance Team & Business Analyst in relation to changes and operation within the payment systems
  • In addition communication with customers and other teams in the business by phone & email is a critical part of the role
  • Managing tasks and work to team priorities
  • Understand how individual tasks impact team goals and outputs

  • Commissions Officer

    1 week ago

    Brisbane, Queensland, Australia Ray White And Loan Market Full time

    **Who are we?**Loan Market Group is the largest and fastest-growing mortgage brokerage aggregator in Australasia. Proudly family-owned and led, it was founded in 1994 by Sam White and is part of the White Family Group of companies comprising Loan Market, PLAN Australia, Choice Aggregation Services, FAST, Home Now, Nodifi and Ray White. There are 8,000+...

  • Commissioning Officer

    1 week ago

    Brisbane, Queensland, Australia Consolidated Power Projects Australia Full time

    **Introduction**:- Full-time, permanent positions - 2 roles available- Join an industry leader who is supporting Australia move towards a cleaner energy future- Highly attractive remuneration package + TAM + overtime + Vehicle + Relocation assistance for interstate applicants willing to relocate to NSW or QLD**Description**:Who are Consolidated Power...

  • Commissioning Officer Advanced

    1 week ago

    Brisbane, Queensland, Australia Queensland Government Full time

    An exciting opportunity exists for a Commissioning Officer Advanced, to play a pivotal role in ensuring the successful commissioning of ICT systems for capital projects across the SCHHS.This role requires expertise in ICT commissioning delivery, including project planning, collaborating with diverse stakeholders (e.g., project managers, IT teams, clinical...

  • Broker Commissions Officer

    1 week ago

    Brisbane, Queensland, Australia Bank Of Queensland Full time

    **About the Role**Join BOQ Group in a 12-month contract as Broker Commissions Officer As the Group continues with their exciting transformation, this role will form an additional headcount to support our financial operations.This role is accountable for managing the payment of Broker Commissions and actioning communications from Broker, Business Development...

  • Fleet Commissioning Officer

    7 days ago

    Brisbane, Queensland, Australia Powerlink Full time

    **At Powerlink, every possibility starts with you**:We believe life's about possibilities. And so is the future. That's why we need you.We're working at the heart of Queensland's energy transformation. Now more than ever, we need people who want to help us deliver a world-class energy future and ensure we continue to navigate through this once in a...

  • Commissions Analyst

    4 days ago

    Brisbane, Queensland, Australia Fitness And Lifestyle Group Full time

    **The opportunity**:We have a great opportunity for an enthusiastic, self-motivated Commissions Analyst to join our dynamic and engaging, full-function Finance team on a 4-month, fixed-term contract.The Commissions Analyst will oversee the commission engine across our portfolio of globally recognised fitness brands (including Goodlife Health Clubs, Fitness...

  • Commissioning Manager

    1 week ago

    Brisbane, Queensland, Australia Wolff Power Full time

    **Location: Brisbane**:**We are seeking a highly motivated experienced Commissioning Manager to lead our HV Specialised Services team and projects from our Brisbane office.**:With a robust pipeline of work ahead, you will have opportunities to build a long-term career with an employer who fosters a high-performing, transparent and accountable culture.**About...

  • Commissioning Engineer

    2 weeks ago

    Brisbane, Queensland, Australia Randstad Full time $160,000 per year

    Job Title: Commissioning Engineer Location: Brisbane, QLD (FIFO/DIDO) Roster: 12 Days On / 9 Days Off Employment Type: Full-TimePackage: $160, ,000 Super Travel/Site Allowance About the Role Join a dynamic team at the forefront of energy infrastructure as a Commissioning Engineer. Based out of Brisbane and operating on a 12:9 FIFO/DIDO roster, this role will...

  • Commissioning Engineer

    2 weeks ago

    Brisbane, Queensland, Australia Randstad Full time $90,000 - $120,000 per year

    About the RoleKey ResponsibilitiesManage the full lifecycle of commissioning procedures, quality assurance plans, ITPs/ITRs, and technical documentation. Lead the testing, validation, and commissioning of electrical, mechanical, and control systems. Oversee compliance with safety, quality, and performance standards across site-based operations. Direct...

  • HVAC Commissioning

    2 weeks ago

    Brisbane, Queensland, Australia Talent Logic Full time $104,000 - $130,878 per year

    Talent Logic specialise in recruiting service, operational and sales specialists primarily for the HVAC&R industry. As a preferred recruiter of choice for HVAC&R manufacturers, service providers, contractors and the like - our reach spans Australia and NZ.This is an exciting opportunity for a HVAC Commissioning Specialist based in Brisbane. Working in a...