Relief Community Manager

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Job description

Posted Tuesday, 9 September 2025, 9:00 am

Be Part of Something Bigger at Ingenia

At Ingenia, we're not just building communities, we're creating places where people truly belong. From unforgettable holidays to vibrant rental living and affordable housing, we're all about making life better, brighter, and more connected.

We're a passionate bunch who care deeply, work boldly, and support each other every step of the way to create moments that matter. If you're ready to work in a place that values your ideas and celebrates your wins, we'd love to welcome you to the team.

Your Next Opportunity

We're on the lookout for a Relief Community Manager to join our team predominantly at our Ingenia Goulburn Gardens site.

Reporting to the Operations Manager, you'll play a key role in relieving the Community Manager in times of absence to manage the Community on a day-to-day basis, helping us deliver exceptional experiences for our guests and residents When not covering times of absence, you will provide assistance in communities as determined by the Operations Manager.

Why You'll Love Life at Ingenia

We believe work should be rewarding, flexible, and full of perks:

• Staff discounts on Ingenia Holiday Parks, with savings that can go beyond 50%
• Employee referral, employee of the month, and employee of the year rewards
• Car allowance
• Flexible work schedules to suit your lifestyle
• Retailer discounts

In this Role, You'll

• Oversee daily operations, ensure high standards of cleanliness, maintenance, and resident wellbeing, including audits, inspections, and emergency response.
• Lead and develop a high-performing team through coaching, recruitment, performance management, and workforce planning.
• Manage tenancy paperwork, maintain confidential resident records, and ensure compliance with legislation, lease agreements, and industry standards.
• Promote the community through tours, networking, and events; collaborate with marketing and residents to foster a vibrant community atmosphere.
• Uphold WHS standards, conduct daily site audits, manage contractor compliance, and ensure safe use of chemicals and equipment.

You're Likely a Match If You

• Hold relevant certifications such as First Aid, Food Safety Supervisor, and have a current driver's licence.
• Bring strong leadership experience, with the ability to manage teams, give constructive feedback, and communicate effectively across all levels.
• Have hands-on experience in property and grounds maintenance, and can confidently respond to emergencies and problem-solve independently.
• Are physically capable of performing manual tasks including cleaning, lifting, gardening, and using site vehicles and equipment safely.
• Present yourself professionally, are self-motivated, empathetic, and thrive in a community-focused environment where resident wellbeing is a priority.

You're someone who brings energy, ideas, and a genuine passion for making a difference. You love working with people, solving problems, and creating moments that matter.

Our Recruitment Process

We keep things simple and supportive:

• Apply via our website; no cover letter needed

• Quick phone chat and interview with your future manager

• Background checks

• Offer and onboarding; welcome aboard

All applicants must be able to work in Australia and provide evidence of working rights, as well as undergo a National Police Check.

Let's Create Amazing Experiences Together

Ready to do what matters, and know you matter? Join us and help bring great experiences to life, starting with you.

Check out what life at Ingenia looks like on our LinkedIn page.

Job details

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Goulburn NSW 2580, Australia