Family Support Specialist

Tracking Code

Job Description

Are you passionate about making a difference in the lives of children and families across the Mount Isa region? As part of our Intensive Bail Initiative Team, you'll be part of a wrap-around service that supports the families of young people who have come into contact with the youth justice system. In this varied and challenging role, you'll help give families the tools they need to thrive. We understand that in developing effective working partnerships it is a 'two-way street', so we offer a practice model that respectfully engages clients and provides peer support for the practitioners.

54 reasons is Australia's leading child rights organisation – no ordinary not-for-profit.

Proudly part of the Save the Children Australia Group and global movement, we're here to make sure that children and young people have their rights met and thrive, in all their diversity.

With the child's voice at the centre, we provide quality services to children and their caregivers in every state and territory, and across regions, remote areas and capital cities. From our programs to our support services - this is the place to realise your purpose.

A place to make a difference:

In this full-time, maximum term opportunity (through to end of March 2026, with strong potential for extension), you'll join our Intensive Bail Initiative team in Mount Isa. Reporting to the Team Leader, you'll be contributing to our ultimate goals of assisting young people to meet the conditions of their bail, decreasing the number of children and young people being remanded in custody, and reducing youth reoffending.

You will make a difference by:

• Working with the families of young people involved in the youth justice system through intensive case work, follow-up and referrals to other specialist services
• Ensuring the voices of children and young people are heard
• Identifying strengths, establishing goals for the program, and reviewing client progress towards these goals
• Providing holistic case management, delivering support to vulnerable and disadvantaged families
• Identifying strengths, establishing goals for the program and reviewing progress

A place to feel valued:

Your deep expertise in working alongside families to achieve agreed outcomes will be invaluable. Your highly developed cultural awareness and sensitivity, partnered with excellent communication skills, will enable you to build community networks and lasting relationships. You're resilient, not afraid of a challenge, and importantly you're comfortable working in remote and rural settings.

This role requires:

• Demonstrated experience in case management and knowledge of relevant legislation, particularly the youth justice system
• Demonstrated experience and understanding of Aboriginal and Torres Strait Islander communities and families
• Strong report writing, analytical and evaluation skills, including data collation and analysis
• Tertiary qualification in a relevant field and/or significant experience working in a similar service

A place to belong:

At 54 reasons, we invest in the development and wellbeing of our people. Our workforce is approximately 600 people strong, and proudly diverse, whether in race, ethnicity, gender, age, disability, sexuality, cultures and beliefs.

It takes all types of people to do the challenging work we do. We are diverse personalities, backgrounds and talents, embracing our differences as one strong and united team. We see and celebrate the unique value you bring to our organisation, and offer a range of rewards for your effort, including:

• Generous award rate salary (Level 4.1 – currently $44.58 per hour) plus super and full salary packaging benefits -
• Extra leave to use in a range of ways to ensure you're able to perform at your optimum
• Supportive Managers – we provide professional supervision training and monthly supervision sessions so you can feel supported and build a career
• Support for workplace wellness, including access to our free, confidential Employee Wellbeing Program
• Internal deployment and secondment opportunities, and opportunities to progress within one of Australia's largest non-profits

Follow this link for the full list of our employee benefits.

Does this sound like the place for you?

We'd love to hear from you. Submit your cover letter and resume below.

Applications Close: Wednesday 3rd September 2025.

Position Description: Family Support Specialist - Intensive Bail Initiative

For more information about this position, please contact Katie Symmons on or email Or for more information about a career at Save, visit our Careers Page.

We have tested our application process with diverse groups in mind, with the intent to ensure its straightforward and accessible for all to apply. Diversity and inclusion are fundamental to our culture and improve our ability to reach our most vulnerable client groups. But we also know there is no one-size fits-all when it comes to recruitment - so if we didn't quite hit the mark for you, please let us know at . We're dedicated to ensuring Save the Children Australia is a place where everyone can feel supported – no matter your race, ethnicity, gender, age, disability, sexuality, neurodiversity, culture and beliefs.

Save the Children Australia is a child-safe organisation. All employees are required to undergo a National Police Check, a Working with Children Check, and sign our Child Safeguarding Policy and Code of Conduct. We also support the Inter-Agency Misconduct Disclosure Scheme.

Save the Children is committed to providing and maintaining a safe working environment for its employees and client groups, consistent with our obligations under OH&S legislation.

If you are having any issues with uploading your application for this role, please contact for further support.

Job Location

Mount Isa, Queensland, Australia

Position Type

Full-time Maximum Term Appointment

Close Date

9/3/2025