Product Trainer

As a leading battery-electric zero-emission vehicle (ZEV) manufacturer, BYD has created a broad range of battery-electric, hybrid-electric, and internal combustion (IC) passenger vehicles. Developing electric vehicles that are intelligent and connected, BYD is inaugurating a new age of automotive innovation featuring a sleek design and an innovative user experience.

About The Role

Based in BYD's Melbourne office in Mulgrave, this role will support our Training Team reporting to Training Manager. On offer is a Product Trainer position and your day-to-day duties will include but not be limited to:

Training Delivery

• Facilitate training sessions (both face-to-face and virtual) for sales teams, focusing on product knowledge and technical information of vehicles.
• Adapt training methods to engage diverse learning styles and needs effectively. Conduct role-playing activities, workshops, and hands-on practice to reinforce learning.
• Break down complex technical details into practical knowledge that sales teams can confidently communicate to customers.
• Stay updated on BYD's latest vehicle advancements, software updates, and technical features to ensure training remains current.

• Support the roll-out of existing training materials developed by the Learning Designers and other team members.
• Help prepare training aids such as slides, handouts, and videos for sessions.
• Ensure consistency in training delivery to maintain high-quality learning experiences.
• Assist in reviewing and updating training materials to ensure technical accuracy and alignment with the latest product updates.

• Administer and assess post-training quizzes and surveys to gauge participant understanding and training effectiveness.
• Provide constructive feedback to trainees to help them improve performance.
• Gather feedback from participants and report insights to improve training programs.

• Work with senior trainers and stakeholders to understand training needs and priorities.
• Maintain attendance records and training logs for reporting purposes.
• Contribute to team discussions on improving training delivery and processes.

• Ability to understand and explain key automotive concepts, including EV powertrains, battery technology, and intelligent driving systems.
• Basic proficiency with presentation tools like PowerPoint or Google Slides.
• Familiarity with virtual platforms such as Zoom or Microsoft Teams.
• Willingness to learn and use Learning Management Systems (LMS).

• Excellent verbal communication and interpersonal skills to engage participants.
• Strong organizational skills to manage multiple training sessions and tasks.
• Adaptable and eager to learn new methods and tools.

• Qualifications in Australia with bachelor's degree in Mechanical Engineering, Education, Business, Communications, or a related field (or equivalent experience)
• Minimum 3 years of experience in automotive, EV or technology sector is highly regarded.
• Previous experience in facilitating training sessions, public speaking, or customer-facing roles is an advantage.

BYD Australia is under rapid expansion with plenty more opportunities to arise. If you are ready to make the most of everything you've learned so far, be challenged, work together with industry leaders, and be a part of a supportive and vibrant team, then BYD is ready for you.