People & Culture Manager

With a presence across regional Queensland and a team of over 900 dedicated employees, selectability is proud to be recognised as a truly great place to work reflected in our latest employee survey where 84% of staff shared that sentiment. We're now seeking a passionate and driven people & culture manager to join our leadership team and help shape the future of our organisation. This pivotal leadership role reports directly to the chief operating officer and plays an essential part in shaping our workplace culture and strategic direction. This position is responsible for driving the development and implementation of workplace health and safety systems, training and development programs, and human resource strategies that align with selectability's strategic objectives and support sustainable growth. Based in Townsville, this full-time permanent position offers the opportunity to make a meaningful impact across the organisation by fostering a safe, skilled, and engaged workforce.

Key responsibilities include but are not limited to:

• leading the development, implementation, and oversight of the organisation's Workplace Health and Safety (WHS) management system
• managing incident reporting and investigation processes; applying risk management principles to reduce workplace incidents, accidents, and workers' compensation claims
• identifying and managing organisational risk assessments related to WHS and human resources, ensuring proactive mitigation strategies are in place
• driving the design and delivery of learning and development initiatives across the organisation and implementing training programs that enhance employee capability and performance, and promote a culture of continuous improvement aligned with selectability's strategic goals
• leading the development and optimisation of human resource systems and processes across the employee lifecycle, including workforce planning, talent acquisition, succession planning, performance management, and cultural development
• ensuring compliance with relevant legislation and industrial relations frameworks, including WHS, FairWork, and quality standards such as NDIS, Human Services Quality Framework, Mental Health Standards, and Aged Care
• developing and embedding frameworks, policies, and procedures that foster a safe, inclusive, and engaging workplace culture, supporting the delivery of high-quality care
• identifying organisational training needs and lead a team to design and implement workforce development programs that support safe and effective service delivery
• analysing workforce and safety data to identify trends, inform decision-making, and recommend areas for quality improvement
• providing strategic reporting and insights to the executive leadership team and board of directors

To be considered for this rewarding role you will have:

• extensive knowledge of Workplace Health and Safety legislation and best practice frameworks
• ability to develop and implement strategic initiatives that drive organisational performance and cultural alignment
• comprehensive understanding of the Australian Fair Work Act and industrial relations legislation, with hands-on experience in implementing effective compliance measures
• strong and supportive leadership capabilities, with the ability to build trust, fostering collaboration, and maintaining confidentiality at all levels
• exceptional communication and interpersonal skills, with the ability to engage and build relationships across diverse stakeholder groups
• a demonstrated ability to prioritise conflicting priorities as required

• tertiary qualifications in human resources, business, workplace health and safety or related fields
• certificate IV in workplace health and safety
• occasional out of hours work may be required from time to time
• travel to selectability sites may be required from time to time
• a Child Safety & Personal History Screening check
• a Positive Notice Working with Children (blue card) (or the ability to obtain)
• NDIS Worker Screening Clearance (or the ability to obtain)
• NDIS Worker Orientation Module "Quality, Safety & You" completion certificate (or the ability to obtain)
• a current minimum P1 "C" class Queensland drivers licence

The people & culture manager is a full-time permanent position based in Townsville.

We offer a range of benefits including:

• salary of $150,136 per annum + super
• up to $15,900 FBT salary packaging benefits
• access to fitness passport
• flexible working arrangements 
• career pathways and opportunities for development
• employee assistance program offering confidential counselling support for employees 

If this sounds like you, please submit your resume and a cover letter outlining your skills and experience and why you are the best person for this role. 

If you would like more information, please contact selectability's HR officer Josh Cannon on or by email

selectability is a not-for-profit charity with a primary focus of improving mental wellbeing and contributing to suicide prevention across regional Queensland.

We believe everyone has the right to access high-quality supports locally and have recently expanded our services to include child safety, and residential aged care in the Lower Gulf.

If you would like to know more, please visit our website.