Credit Team Leader

Company description:

The Metcash story began from the humble origins of our first family-owned corner store in 1927. And for almost 100 years since then, we've been backing independents and strengthening the communities we operate in.

Today, Metcash (ASX: MTS) is Australia and New Zealand's leading independent retail partner and wholesaler in the food, liquor, hardware, and tools industries, with sales of $19.5 billion in FY25. We provide our network with marketing, purchasing, warehousing, distribution and systems support

Job description:

At Metcash, you're part of something bigger. We've got the heart of a small business with the strength and support of a big business.

When you join Metcash, your work makes a real difference to independent businesses and local communities, empowering you to:

• Grow your career with tailored development programs
• Thrive your way with flexible work options
• Make your mark in a high-performing, values-led team

Australian Liquor Marketers (ALM) is the Liquor wholesale division of Metcash. We are the largest wide range wholesaler to the independent liquor trade. Being part of something bigger in the ALM team is all about making a huge difference for the local retailers, businesses and communities we service. And while you're championing successful independents, the wider Metcash family is behind you with a sea of opportunities to develop yourself, grow your career, and make your mark.

About the Opportunity

Ready to lead a high-performing credit team and help shape the future of independent retail? We're looking for a passionate Credit Team Leader to join our Finance team in Crestmead, QLD on a 12-month fixed-term contract. Reporting to the Commercial Credit Manager, you'll guide a team of Credit professionals to deliver exceptional service and results — and have fun doing it

In this Role

• Oversee daily credit operations and workflow management
• Lead, coach, and inspire a team of Credit Officers and Support staff
• Conduct monthly debtor ledger and credit limit reviews
• Manage escalated queries and resolve issues within delegation
• Drive process improvements and automation initiatives
• Prepare ad hoc reports and support the Commercial Credit Manager
• Build strong relationships with internal and external stakeholders
• Foster a customer-first, collaborative team culture

You're Likely a Match If

• Have 3-5+ years of credit leadership experience in a high-volume, fast-paced environment
• Are a natural communicator with strong interpersonal and coaching skills
• Can solve problems and negotiate like a pro
• Know your way around MS Excel and Office
• Bring a proactive mindset with a focus on continuous improvement
• Have experience leading a team through change and keeping engagement high during transformation

What's on offer

We're proud to offer a workplace that supports your well-being, growth, and belonging:

Career Growth: Endless learning and development opportunities

Parental Leave: 12 weeks of gender-neutral paid leave for primary carers

Inclusive Culture: Bronze Employer for LGBTQ Inclusion

Neutral Pay Gap: Gender pay gap under 5% (WGEA

Mental Health: Gold accreditation by Mental Health Australia

Flexibility: Flex Ready and Family Friendly Workplace accredited

About Us

Join us and be part of something bigger

Metcash is Australia's leading wholesale distribution company, with $19.5 billion in sales (FY25) and a proud spot in the ASX Top 125.

We believe in the power of independent, family-owned businesses to shape vibrant communities. Through our food, liquor, and hardware pillars, we help retailers become the 'Best Store in Their Town' by providing merchandising, operational and marketing support.

We're committed to diversity, inclusion, and sustainability — and we welcome applicants from all backgrounds, including First Nations. If you need support during the application process, just let us know. Your privacy and dignity are always respected.