Operations Manager

JLL empowers you to shape a brighter way.  Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   Shaping the future of real estate for a better world.At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.What this job involvesThe Operations Manager of Phoenix Shopping Centre and Altone Park, in accordance with duties identified within the Management Agreement.You will proactively manage the day-to-day activities and ensure that the centre is operating satisfactorily with maintenance and any works being performed with minimal disruptions to tenants and customers.  The priority always should be the health, safety and security of all and the presentation of the property.• Maintaining the centre to the very highest of standards and minimising the liability risk exposure of the Owner and JLL.• Ensure all processes/systems are operated in accordance with JLL Re-Guide and JLL standard documents.• Ensure that they are no major risks associated with public liability, fire safety, essential services, non-essential services, the staff, retailers and contractors.  This includes addressing all issues within the appropriate timeframes and ensuring a risk management plan is in place for the centres. • Ensure that appropriate security is in place to protect the property, retailers and customers at all times.• Regular site property inspections and completing Property Inspection reports.  Follow up on any issues in a timely manner.• Maintain all plant and equipment to the very highest of standards and in accordance with Australian Standards.• Ensure that all operations and maintenance undertaken in the centre conforms to the work place environment health and safety legislative requirements or with any other relevant legislative requirements applicable to works undertaken.Interested?  An ideal candidate would need to have the following qualificationsDesired experience and technical skills• Previous experience in the management of the broad spectrum of building services with emphasis on managing retail assets and their systems is required• Degree in Property, Facilities Management or related discipline is highly desirable• Excellent computer skills (proficient in Word and Excel)• Superior communication and client servicing skills• Strong contract management and documentation skills• Ability to prioritise work within tight operational and financial deadlines• Passion for quality – has an eye for detail to make sure the best delivery of services• Is a team player – able to cooperate and work well with others to meet targetsIf this job description resonates with you, we encourage you to apply even if you don't meet all the requirements.  We're interested in getting to know you and what you bring to the tableWhat can you expect from us?As an organisation, we don't just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace.  This is why, for more than a decade, we continue to rank among the World's Most Ethical Companies.We support applications from all underrepresented groups, including Aboriginal and Torres Strait Islanders, LGBT+, people with disability and people of all age, religions and race. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.Apply today, quoting job reference number:  MPREQ462586Location: On-site –Perth, WAIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements.  We're interested in getting to know you and what you bring to the tableJLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.