Outreach Case Manager ReConnect

About the organisation
Jesuit Social Services is a social change organisation working to build a just society where all people can live to their full potential. We reflect on the critical factors shaping our contemporary world; the social, political and economic contexts, and we adapt our practice to work with those most in need.

Since 1977, Jesuit Social Services has provided services to some of the most disadvantaged in our community.

We place a high priority on advocacy and are a leader in policy development and research.

About the role

The Outreach Case Manager role is a 0.9 position, providing outreach-based case management to participants exiting custody with multiple complex needs for a period of one to nine months. This role requires working closely with key stakeholders in particular Corrections Victoria, Community Correctional Services (CCS), prisons and other external organisations. The role includes frequent travel to Victoria's 'mens' prisons and includes provision of day of release transport from regional locations. We are looking to recruit an enthusiastic and experienced Case Manager who is able to provide case management to men and gender diverse people exiting prison from diverse backgrounds.

Responsibilities for this role include:

• Work closely with the Senior Practitioner to support day-to-day operations of the Reconnect program
• Manage a caseload of participants with multiple and complex needs
• Ability to work without supervision in the community in an outreach capacity
• Support participants to develop individually tailored case plans that are goal-focused and participant-led

A contract can be offered until 3 October 2026, with possibility of extension.

Competitive remuneration, plus salary packaging benefit, is offered together with ongoing professional and career development as well as opportunities for personal growth.

What Jesuit Social Services can offer you:

• An organisation that lives its values, through its day-to-day work
• A welcoming and supportive relational environment
• A comprehensive Induction and Orientation program
• Ongoing training and development related to your role
• Employee assistance program
• A competitive salary plus salary packaging benefits
• 5 weeks leave

About the program

ReConnect provides transitional support to eligible men and gender diverse individuals who are exiting adult prisons across Victoria and who will be residing in the North and West metropolitan regions of Melbourne. In order to facilitate community reintegration and reduce recidivism, the program supports participants to address seven critical domains: housing, mental health, alcohol and other drugs (AoD), employment, education and training, independent living skills and family and community connectedness. Jesuit Social Services is looking to recruit an experienced case manager to manage a caseload of participants with multiple complex needs. We work with individuals who have been assessed as having a high risk of recidivism and high reintegration support needs, as well as those who have engaged in high profile, violent and sexual offending. The appropriate candidate will need to be confident in working directly with this cohort and facilitating discussions in areas such as sexual offending and working with men who use violence. The program is dynamic and fast paced, with a high level of administrative requirements and the ability to be adaptable and responsive to the needs of the program.

The program is funded through the Department of Justice and Community Safety (DJCS) and is part of the Corrections Victoria Reintegration Pathway (CVRP). The aim of the program is to support eligible individuals to effectively reintegrate back into the community on their release from custody. The program supports people to address their individual and complex transitional needs through a responsive, tailored and flexible support approach to facilitate community reintegration and reduce re-offending. The key objectives of the program are to:

• Implement an individualised transitional plan for participants which addresses key needs to reduce re-offending and ensures continuity of care
• Provide assertive outreach and practical assistance to participants to successfully reintegrate into the community
• Assist participants to address the underlying causes of their offending and achieve positive outcomes in key intervention areas.

About you

This role will suit a candidate with the following skills and experience:

• Experience working effectively with people involved in the criminal justice system and a strong understanding and empathy for the challenges facing individuals as they transition from custody to the community.
• Highly developed verbal and written communication skills; and stakeholder management.
• An understanding of risk management and the capacity to assess for risk and respond appropriately.
• Good practice frameworks and strong relational and interpersonal skills
• Strong understanding of working within a compliance framework
• We encourage applications from individuals with lived experience of the justice system

How to apply

• Upload your resume and cover letter incorporating your responses to the Key Selection Criteria from the Position Description.

• For further information please contact Sam Noonan, ReConnect Coordinator on

Applications close at 5.00pm on Sunday 2nd November

Applications will be reviewed on an ongoing basis and the closing date may be subject to change without notice.

Jesuit Social Services is an Equal Opportunity Employer, committed to providing a working environment that embraces and values diversity and inclusion. We celebrate and welcome all people regardless of ethnicity, cultural background, age, gender, sexuality, disability or religious affiliation.

We strongly encourage applications from all community members including Aboriginal and Torres Strait Islander people, members of the LGBTIQA+ community, people with a disability, people of culturally diverse backgrounds and working parents.

Jesuit Social Services is a Child Safe organisation and is committed to protecting children and young people from harm. We require all applicants to undergo an extensive screening process prior to appointment.