Access Centre Clerk

• Ongoing, part time position available
• Parkville location, with multiple public transport options available
• $66, $73, pro-rata for part-time) + salary packaging + super + 5 weeks annual leave

The Royal Women's Hospital is one of Australia's oldest and most distinguished tertiary hospitals dedicated to improving the health and wellbeing of women and newborns, offering specialised services within maternity, neonatal and women's health. Our goal is to be the best place to work, learn and contribute, and to provide exceptional experiences for our patients and consumers.

About the role

The Women's has established a Clinic Access Centre, which acts as a central point for receiving and processing all outpatient referrals for clinics. Staff working in the Access Centre are the specialists in referral management, providing an efficient and professional service.

The role requires a high degree of immediacy with response to questions and requests. Working with in the hospital environment requires the understanding of, and compliance with, the need for strict confidentiality concerning any personal details.

About you

To be successful in this role you'll bring with you:

• At least two years of clerical experience with expertise and demonstrated accuracy in data entry and email use
• High level organisational and time-management skills, including the ability to assess and prioritise workload, and meet Key Performance Indicators - particularly at time of high demand / reduced staffing
• Professional manner and experience in forming professional relationships with stakeholders
• High attention to detail

Our benefits

At the Women's you will enjoy a culture that is collaborative, supportive and passionate about learning. We have a strong sense of purpose, and engage in meaningful work every day. We offer our people a range of rewarding benefits, including:

• $11,660 in salary packaging benefits, for living expenses, meals and holiday accommodation
• A suite of wellness initiatives designed to support you, including discounted financial, lifestyle and health options, and a comprehensive wellbeing program
• Public transport options at our doorstep and end of journey facilities for cyclists
• Mentoring, learning and career development opportunities
• Five weeks annual leave, 17.5% leave loading and purchased leave options

Inclusion and belonging

The Women's celebrates, values and supports a diverse and inclusive environment which reflects our vibrant community. We encourage applications from anyone identifying as Aboriginal and/or Torres Strait Islander. We also welcome anyone who identifies as LGBTQIA+, linguistically, culturally and/or gender diverse, people with disability, and people of any age to apply for our roles. We are committed to gender equity principles, and our people have an awareness of and sensitive approach to violence against women and family violence matters. We are proudly Breastfeeding Association accredited.

Join us

If you feel this role is right for you we warmly invite you to apply, and encourage your early application. All appointments are made subject to a satisfactory Nationally Coordinated Criminal History Check (NCCHC) and a valid Working with Children Check. Clinical staff are required to be vaccinated against, or demonstrate immunity to, COVID-19, influenza, and a range of other diseases.

Should you need assistance or require any adjustments or accommodations to fully participate in the application or interview process, or if you require an accessible copy of the position description, you are most welcome to reach out to the contact person listed. We acknowledge that not all applicants will meet the full list of selection criteria outlined, and wherever possible we will consider applications where relevant experience can apply.

For more information, please view the Position Description for this role.

If you have any questions, please contact

Application closing date: Wednesday, 29th October 2025