Verint Engineer

5 hours ago


Sydney, New South Wales, Australia TRS - Public Sector Full time $80,000 - $120,000 per year

Verint Engineer – Enterprise Voice & AI

Location: Sydney / WFH flexibility

Rate: $1000 p/d inc super

Contract: 11 months w/ extensions

Primary Purpose of the Role:

We are seeking a Verint Engineer with deep expertise in Verint and strong knowledge of enterprise voice ecosystems to join a leading multinational banking organisation. This is a unique opportunity to design, develop, and optimise contact centre solutions that enhance customer experience, operational efficiency, and digital engagement at scale.

About the Role You will be instrumental in building and supporting Verint-driven solutions that leverage AI, Speech Analytics, and Workforce Management (WFM) technologies. Working closely with global engineering teams, you will apply best practices in CI/CD to deliver robust, enterprise-grade solutions. This role offers exposure to high-impact initiatives and advanced technologies, within a collaborative and innovative environment.

Key Responsibilities

  • Design, develop, test, and implement AI-based applications using Verint technology
  • Collaborate with business stakeholders to translate requirements into scalable solutions
  • Analyse structured and unstructured data to develop AI algorithms that drive intelligent decision-making
  • Integrate Verint AI solutions with enterprise voice platforms and WFM systems
  • Debug and optimise existing Verint implementations for scalability and performance
  • Stay current with trends in AI, voice engineering, and customer engagement technologies
  • Provide technical guidance and mentorship to junior engineers
  • Document technical specifications, architecture designs, and integration processes

What's in it for You

  • Work on cutting-edge AI and contact centre initiatives
  • Collaborative, innovation-driven environment
  • Competitive package including health, retirement, and professional development benefits

Requirements

  • Proven experience in software development with a strong focus on AI technologies
  • Hands-on expertise with Verint solutions and platforms (including Verint AI)
  • Strong knowledge of enterprise voice ecosystems and adjacent technologies
  • Proficiency in programming languages such as Python, Java, or C#
  • Solid understanding of social engineering and digital behaviour analysis
  • Excellent analytical and problem-solving skills
  • Strong communication skills and ability to work in a global team environment
  • Degree in Computer Science, Software Engineering, or related field'

If you have relevant expeirence, please submit your latest CV and we will be in touch shortly


  • Associate Engineers

    4 days ago


    Sydney, New South Wales, Australia FinXL IT Professional Services Full time $90,000 - $120,000 per year

    Are you ready to kick-start your career in network engineering? Join our Associate Program and become a vital part of our dynamic teamFinXL IT is looking for multiple Associate Network Engineers to join our team and work at leading commercial client sites. As a key member of our Associate Program, you'll work closely with network services managers and...

  • Associate Engineers

    3 weeks ago


    Sydney, New South Wales, Australia FinXL Full time

    Are you ready to kick-start your career in network engineering? Join our Associate Program and become a vital part of our dynamic teamFinXL IT is looking for multiple Associate Network Engineers to join our team and work at leading commercial client sites. As a key member of our Associate Program, you'll work closely with network services managers and...

  • Associate Engineers

    4 weeks ago


    Sydney, New South Wales, Australia FinXL Full time

    Are you ready to kick-start your career in network engineering? Join our Associate Program and become a vital part of our dynamic teamFinXL IT is looking for multiple Associate Network Engineers to join our team and work at leading commercial client sites. As a key member of our Associate Program, you'll work closely with network services managers and...

  • Associate Engineers

    2 days ago


    Sydney, New South Wales, Australia FinXL Full time $80,000 - $120,000 per year

    Job detailsPosted 18 August 2025SalaryNegotiableLocationSydneyJob type ContractDisciplineCustomer ExperienceReference90M0668778_ Job descriptionAre you ready to kick-start your career in network engineering? Join our Associate Program and become a vital part of our dynamic teamFinXL IT is looking for multiple Associate Network Engineers to join our team and...

  • Junior Voice Engineer

    2 weeks ago


    Sydney, New South Wales, Australia Macquarie Group Full time $80,000 - $120,000 per year

    Join our Global Voice Services team which supports enterprise-wide unified communications infrastructure, and work in a multi-talented and diverse team across geographical locations. You will learn new technologies and help manage voice solutions and systems to meet business, service and lifecycle requirements.At Macquarie, our advantage is bringing together...

  • Technical Specialist

    2 weeks ago


    Sydney, New South Wales, Australia Singtel Group Full time

    Contact Centre Specialist (Engineering Focus)We will only be considering Australian Citizens and Permanent Residents for this roleContact Centre Specialist (Engineering Focus)At Optus, we don't sit back and let the future happen to us - we're out there making it. By expanding into new technology and relentlessly improving every day, we're creating a better...

  • Technical Specialist

    2 weeks ago


    Sydney, New South Wales, Australia Singtel Group Full time

    Contact Centre Specialist (Engineering Focus) We will only be considering Australian Citizens and Permanent Residents for this role Contact Centre Specialist (Engineering Focus) At Optus, we don't sit back and let the future happen to us - we're out there making it. By expanding into new technology and relentlessly improving every day, we're...


  • Sydney, New South Wales, Australia Singtel Group Full time

    Select how often (in days) to receive an alert:Contact Centre Specialist (Engineering Focus)* We will only be considering Australian Citizens and Permanent Residents for this role*Contact Centre Specialist (Engineering Focus)At Optus, we don't sit back and let the future happen to us - we're out there making it. By expanding into new technology and...


  • Sydney, New South Wales, Australia Singtel Group Full time

    Select how often (in days) to receive an alert:Contact Centre Specialist (Engineering Focus)* We will only be considering Australian Citizens and Permanent Residents for this role*Contact Centre Specialist (Engineering Focus)At Optus, we don't sit back and let the future happen to us - we're out there making it. By expanding into new technology and...

  • Junior Voice Engineer

    3 weeks ago


    Sydney, New South Wales, Australia Macquarie Group Full time

    Join to apply for the Voice Engineer role at Macquarie GroupJoin to apply for the Voice Engineer role at Macquarie GroupGet AI-powered advice on this job and more exclusive features.Join our Global Voice Services team which supports enterprise-wide unified communications infrastructure, and work in a multi-talented and diverse team across geographical...