Tour Operations Assistant Internship

3 hours ago

Byron Bay New South Wales Australia Happy Travels Full time $30,000 - $50,000 per year

Tour Operations Assistant Internship – Youth Adventure Travel

Location: Australia (Byron Bay NSW)

Type: Internship (3–6 months) – Flexible hours

Start Dates: 1st October, 1st February, 1st August

Reports to: General Manager / Logistics Manager

Compensation: Travel perks, industry experience, and access to free/discounted tours

Kickstart Your Travel Career with Happy Travels

Are you passionate about travel and keen to break into the tourism industry?

Want to get hands-on experience with one of Australia's leading youth adventure travel agencies?

Join Happy Travels as a Tour Operations Assistant Intern and gain real-world experience in product management, supplier relations, marketing campaigns, and more – all while working on exciting projects that shape the future of youth travel.

About the Internship

In this dynamic, fast-paced internship, you'll work closely with our General Manager / Logistics Manager, who has 20 years of industry experience & knowledge to help manage our global product range, build relationships with awesome travel suppliers, and support the rollout of new international travel campaigns. You'll be part of a small, high-energy team that loves adventure, creativity, and getting things done.

What You'll Be Doing

  • Confirm all bookings and allocations for set dates with external operators.
  • Manage and set up tour group chats on WhatsApp
  • Screen incoming invoices and colorate to rates & tours before passing to accounts
  • Manage incoming inquiries from agents.
  • Data entry and reporting on tour specifications.
  • Manage allocation deadlines with third-party operators.
  • Maintain good working relationships with external travel partners.
  • Control reservations inbox, ensuring all customer details are correct.
  • Manage each tour and support current tour departures.
  • Meet & Greet groups in Byron Bay and host them during one of the activities.

Who We're Looking For

  • A travel lover with a passion for youth adventure, backpacking, or cultural exploration
  • Strong attention to detail and solid organisational skills
  • Comfortable with spreadsheets, websites, or admin systems (we'll show you the ropes)
  • Great communicator – both written and verbal
  • Self-motivated, enthusiastic, and keen to learn
  • A marketing, tourism, business, or communications student (or recent grad)

What You'll Get

  • Experience the tour product itself – before you start (free of charge)
  • Hands-on experience in the travel industry with real responsibility from Day 1
  • A supportive team environment with training and mentoring from the Logistics & General Manager
  • Access to famils, free trips, and heavily discounted tours through our travel partners
  • A glowing reference and professional experience that looks amazing on your resume

How to Apply

Send your CV and a short intro email or video to with the subject:

Tour Operations Assistant Internship – [Your Name]

Applications will be reviewed on a rolling basis – don't wait

This isn't just an internship – it's your first step into the travel industry.

Help us shape the next generation of unforgettable adventures.

Let's get started.

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