Payroll Officer-1

About Toll Group

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post —

Toll People are Australia's most recognised provider of Transport, Logistics, Supply Chain and Warehouse staff. Whilst we service the Toll Group, we also service hundreds of external clients and partners, offering complete recruitment solutions from permanent and executive recruitment, business support recruitment to flexible labour and award-winning training and development.

Join Our Payroll Team – Make a Real Impact

About the Role

Toll People is looking for a detail-oriented and proactive Payroll Officer to take ownership of the accurate and timely processing of payroll for our labour hire workforce. In this role, you'll ensure compliance with relevant industrial instruments, EBAs, legislation, and internal policies. You'll also collaborate with stakeholders to interpret pay rates and set up agreements within the payroll system. As a key point of contact for payroll queries, you'll play a vital role in ensuring all employees are paid correctly and on time.

As the Payroll Officer, you will:

• Payroll Processing & Compliance - Manage weekly payroll including timesheets, calculations, data entry, discrepancies, and manual checks, ensure correct pay per awards/EBAs, upload payroll files and resolve exceptions, process invoices and charges, and ensure compliance with legislation and Toll policies.
• System & Data Management - Set up and maintain pay/charge rates in FT360, manage employee master data and database updates, and ensure timely submission of statutory documentation.
• Payments & Reconciliations - Handle PAYG, superannuation, workers compensation, child support, garnishees, and other payments, perform reconciliations including leave and general ledger, and process end-of-month and end-of-year tasks.
• Reporting & Audits - Prepare weekly/month-end reports, assist with audits and government surveys, and ensure accurate reporting of payroll-related expenses.
• Customer Service & Teamwork - Respond to pay/invoice queries, support reception and general enquiries, assist candidates/customers, and work collaboratively to ensure timely, accurate payroll.
• Continuous Improvement & Compliance -Identify process improvements, stay updated on legislative changes, and follow standard operating procedures.

About You:

• Strong payroll processing skills with experience using a variety of Awards and EBAs across multiple business units and clients
• Proficient in major payroll software packages and Microsoft Office, particularly Excel
• Demonstrated ability to manage multiple priorities and stakeholders while maintaining high levels of accuracy and attention to detail
• Excellent communication and customer service skills, with a commitment to confidentiality and ethical practices
• Ability to work both independently and collaboratively in a team environment, adapting to changing business needs
• Relevant qualifications such as a Leaving Certificate, with a diploma or degree in business, finance or a related field highly regarded

What moves you?

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.

Are you excited about this role but are concerned you don't meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you're interested in this role but your past experience doesn't align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.

At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.

To find out more about us visit

You must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.