Senior Manager

Date: 18 Sept 2025

Location:

Sydney, NSW, AU

Department: Technology & Transformation

Description:

Job Requisition ID: 39067

Flexible work arrangements - work in a way that suits you best.

Rewards platform - your hard work won't go unnoticed at Deloitte.

Training and development - at Deloitte we believe in investing in our best assets, the people You will have access to world class training and funding towards industry and other professional certifications.

About the team

Deloitte's Digital Identity practice is Australia's leading Identity and Access Management consultancy. Our team is seeking a highly motivated and experienced Identity Consultant to join and support our continued growth.

As a developer in our Digital Identity team, you will use your 2+ years of delivery experience to deliver Identity projects using your hard-earned skills.

About the role

As a Manager in our practice, you will be responsible for working directly with clients and our team to deliver engagements. We are industry agonistic but are seeing demand from our financial services and government clients for transformation related services.

Enough about us - let's talk about you

The candidate for the Manager role will have > 6 years solid ServiceNow experience with deep functional and technical knowledge of the platform with relevant ServiceNow certifications (Certified Implementation Specialist is a must), configuration and development capability.

In addition, you will have the following:

Experience designing, architecting and implementing Cyber Security, SecOps and Integrated Risk Management (GRC / IRM) programs and technology platforms in one or more of the following areas: Policy and Compliance, IT / Enterprise Risk Management, Vendor Risk, Business Continuity, Issues Management, Vulnerability Response, and Security Incident Response.

Proficient consulting in Cyber Security and Enterprise Risk Management with a strong working knowledge of ServiceNow platform administration & development;

Solid competencies of functional processes related to Policy, Regulatory Compliance, Cyber Risk, Vendor Risk Management, Business Continuity, Vulnerability Management, Security Incident Response Management. Experience across Cyber Standards and Risk Frameworks will also be an advantage in helping to enable processes on the ServiceNow platform, including ISM, Essential 8, NIST / ISO 27001 frameworks and security tools (Nessus, Rapid 7, Tanium, Qualys, Splunk, Phantom, QRadar, LogRhythm, Tennable etc.)

ServiceNow technical expertise in SecOp's and / or Integrated Risk Management (IRM) with Certified Implementation Specialist certifications, broader experience across the ServiceNow a platform including ITSM and CMDB will be beneficial during solution design and integration.

Strong workshop preparation and facilitation of requirements gathering, design, playback to enable fast signoff to move through to build and testing for user acceptance and overall approval for deployment.

Experience in implementation projects and end to end SDLC development and delivery on ServiceNow, managing a team of 5 local and up to 10 offshore resources

Demonstrated understanding of ITIL practices Incident management, problem management and change management.

Strong understanding of languages such as JavaScript, Pyton, Angular JS

Experience in integration of ServiceNow with 3rd party security, risk and data tools/platforms (eg. Splunk, Tenable, Archer, Atlassian, Microsoft suite)

Ability to engage with business stakeholders to understand their priorities, value drivers and needs

Strong ability to provide well-conceived, clearly articulated, pragmatic solutions and recommendations to complex business problems

Advanced command of communication and analytical tools is preferred e.g. MS Project, PowerPoint, Excel

Ability to communicate complex / technical issues to non-technical audiences and executive stakeholders.

Strong communications skills

Super-awesome bonus points for:

Previous Big 4 / Consultancy experience – you know the environment.

Certifications in any technologies, from base Java through to those from product vendors – you've put effort in to develop your skills.

An interesting home project you've built yourself. We find those who explore the tech outside of work almost always have taught themselves techniques we find in more-senior people.

Why Deloitte

At Deloitte, we focus on interesting and impactful work. We're always learning, innovating and setting the standard; making a positive difference to our clients and our society. We put coaching at the heart of what we do, helping our people grow their careers in any direction – whether it be up, moving into something new, or even moving across the world.

We embrace diversity, equity and inclusion. We have a diverse collection of people from different backgrounds, with different experiences, gender identities, abilities and thinking styles. What binds us together is a shared commitment to value everyone's perspective and to cultivate inclusion; so that our work environment is a safe space we can all belong.

We prioritise flexibility and choice. At Deloitte, you get trust on Day 1. We know our people get their best work done when they're in control of where and how they work, designing their work week around their client, team, and personal commitments.

We help you live and work well. To support your personal and professional life, we offer a range of perks and benefits, including retail discounts, wellbeing leave, paid volunteering days, twelve flexible working options, market-leading parental leave and return to work support package.