Retail: Customer Service

2 weeks ago


Mackay, Queensland, Australia Telstra Full time $40,000 - $60,000 per year

Telstra is hiring
We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.

Every day is different.
A Telstra Retail Consultant thrives on making sure our customers connect faster, better, smarter.

Every day is an opportunity to showcase your X-factor. To ensure you're at the top of your game, you will be continually trained up on all the latest cutting-edge tech and gadgets. Your knowledge, progressive sales approach and consultative service superpowers will empower you to support and solution for our customers.

If you'd like to know a little more, here's something we prepared earlier:

Life at Telstra

We offer the perkiest of perks.
When it comes to rewarding our people, we've got so much to be excited about. Some of these include:

  • 30% off Telstra services
  • Exclusive discounts and offers across 240 brands and partners
  • A flexible, inclusive approach to parental leave - do it your way
  • Unlimited access to 17000 learning programs - something for everyone
  • Monthly performance rewards and recognition programs
  • There's more Benefits Your Way - Telstra

We're hiring.

  • Locations: we are currently hiring across
    MACKAY & MOUNT PLEASANT
  • Multiple Part-Time roles available
  • Store hours vary - search your store

Is it you we're looking for?
We're on the lookout for talent to join our team in-store. A Telstra Retail Consultant is a multi-faceted role, and we have found it suits people with these attributes and skills:

  • The ability to easily build a connection with a variety of new and existing customers
  • An appetite to quickly develop customised solutions for customers
  • A drive to reach (and exceed) sales targets and KPIs
  • The hunger to learn and grow within the role (and beyond)
  • A positive and resilient approach to customer service within a busy environment
  • Experience in a customer-facing role

Hit Apply now
After you've submitted your application, our next step is an assessment supported by our partner, Hire Vue. Please keep an eye out for their email to move things along.

Retail Opportunities at Telstra

When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued, and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders, and abilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive.
We work flexibly at Telstra, talk to us about what flexibility means to you. When you apply, you can share your pronouns and /or any reasonable adjustments needed to take part equitably during the recruitment process.



  • Mackay, Queensland, Australia Telstra Full time

    Our purpose is to build a connected future so everyone can thrive. Working in a Telstra Retail Stores is not 'just a job', it's an opportunity for tech-curious problem solvers to build a meaningful career within an iconic Aussie brand. The benefits are pretty awesome, too.We're an iconic Aussie brand with a global footprint. Our purpose is to build a...


  • Mackay, Queensland, Australia Retail FX Full time $60,000 - $120,000 per year

    The CompanyThis Australian fashion powerhouse, with over 150 stores globally, is well-known for their collection of modern and versatile clothing options. They provide a wide variety of stylish apparel and trendy designs. Customers can find everything from casual wear to formal attire, all featuring up-to-date designs that reflect current trends. Whether...


  • Mackay, Queensland, Australia Macs Engineering Full time $40,000 - $80,000 per year

    Macs Engineering - Opposite Lock MackayEstablished local companyCommitment to safe work practicesJoin our established local company with a strong commitment to safe work practices.  Work for a highly regarded business employing approximately 80 staff.  We supply a wide range of 4WD and Fleet accessories, including Heavy Duty Ute Trays, Canopies, Toolboxes,...


  • Mackay, Queensland, Australia Frontline Retail Regional QLD & NT Full time $80,000 - $120,000 per year

    The Company:This Australian fashion powerhouse, with over 150 stores globally, is well-known for their collection of modern and versatile clothing options. They provide a wide variety of stylish apparel and trendy designs. Customers can find everything from casual wear to formal attire, all featuring up-to-date designs that reflect current trends. Whether...


  • Mackay, Queensland, Australia United Forklift and Access Solutions Full time

    Customer Service Representative – MackayAt United we encourage a flexible and healthy work-life balance for all our employees. Join United today and enjoy:1. 5 weeks leave2. Receive an additional 5-days Anniversary Leave each year on top of your 4 weeks Annual Leave.3. An Optional 9-day fortnight or Monthly Day OffDon't like working a typical 8am-5pm...


  • Mackay, Queensland, Australia Repco Full time

    Customer Sales & Service / Retail AssistantAbout the role:At Repco we want to ensure that each customer has a great shopping experience in person, over the phone, and online.As a Retail Assistant (Customer Sales & Service) your key focus includes:Always have a safety focus to ensure your safety, and that of your teammates & customersProvide genuine service &...


  • Mackay, Queensland, Australia Commonwealth Bank - Retail Banking Services Full time $60,000 - $90,000 per year

    Please note:2x Customer Banking Specialist ReliefPermanent Fixed roster Monday to Friday 10 -2pm or 9:30 - 1:30pmSupport multiple branches: Mt Pleasant & Mackay Caneland Branch -each day brings new opportunities to make an impactDo work that matters As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking...


  • Mackay, Queensland, Australia Telstra Business Technology Centre Perth South Full time $40,000 - $80,000 per year

    Employment TypePermanentClosing Date7 Nov :59pmJob TitlePart Time Customer Service & Sales Consultant MACKAYJob SummaryAs a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you...


  • Mackay, Queensland, Australia Telstra Full time $45,000 - $65,000 per year

    Employment TypePermanentClosing Date7 Nov :59pmJob TitlePart Time Customer Service & Sales Consultant MACKAYJob SummaryAs a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you...


  • Mackay, Queensland, Australia Telstra Part time

    OverviewOur purpose is to build a connected future so everyone can thrive. Working in Telstra Retail Stores is not 'just a job', it's an opportunity for tech-curious problem solvers to build a meaningful career within an iconic Aussie brand. The benefits are pretty awesome, too. Every day is different. A Telstra Retail Consultant thrives on making sure our...