Food Service Assistant

Monash Health is a great place to work

Monash Health is Victoria's largest and most comprehensive health service. For more than 170 years, Monash Health and its predecessors have provided safe, high-quality healthcare and service for people at every life stage. 

To see first-hand what our colleagues think about working here, take a look at the following short videos: 

Embark on a rewarding career and be part of a team where your dedication makes a difference in people's lives.

Welcome to Boollam Boollam Aged Care Centre:

Nestled within the leafy grounds of Kingston Centre in Heatherton, Boollam Boollam Aged Care Centre offers a state-of-the-art, purpose-built residential facility dedicated to comfort, dignity, and excellence in aged care. With 150 beds across four thoughtfully designed floors, our modern infrastructure supports a warm, home-like environment, tailored to meet the unique needs of every resident.

About the Role:

Join our team as a Food Services Assistant (FSA) on a part time ongoing basis in this exciting opportunity to work at the new Boollam Boollam Aged Care Centre. 

Being part of the Support Services team and reporting to the Chef Manager, FSA's play a vital role in providing high-quality nutrition and hydration services to residents, supporting overall resident nutrition and food safety. FSA's are responsible for the preparation and delivery of meals, cleaning of food service areas, all whilst ensuring resident's nutrition and hydration needs are met accurately and efficiently. FSA's contribute to resident care by ensuring nutrition and hydration needs are delivered on time, safely, accurately and with respect.

Key responsibilities include (but not limited to):

• Delivering and collecting nutrition and hydration requirements to and from service areas
• Preparation and serving of nutrition and hydration requirements in line with production and clinical needs.
• Communicating effectively with residents and colleagues regarding nutrition and hydration preferences
• Cleaning and sanitising food trays, food preparation areas, and kitchen equipment
• Operating dishwashers and other food service equipment safely and efficiently
• Restocking dining areas and trolleys; whilst maintaining food stock levels as required
• Set up and clean-up of house dining rooms.
• Distribution of nutrition and hydration needs to resident rooms as required and collection of trays at end of service.
• Completing all food safety and cleaning documentation accurately and in a timely manner

We are seeking FSAs to join our Residential Food services team with a start time between 6:30am or 7am. In this resident-facing role FSA's will prepare cold foods ahead of time for residents, they prepares foods such as sandwiches, yoghurts and desserts, whilst ensuring that food safety standards are maintained and resident dietary requirements are met. The FSA is responsible for working with the clinical team and lifestyle team to deliver an exceptional dining experience for all residents and their families. 

About You:

To ensure your success in this role, you will bring strong demonstrated knowledge of food safety standards and hygiene standards. You will have a passion for resident care and nutrition, whilst ensuring residents are treated with respect and empathy. You are a reliable and punctual team member with great verbal and written communication skills; as well as intermediate computer skills. Whether you work independently or as part of a team; you always follow manual handling, safety protocols, and procedural instructions. It would be ideal if you also had a comprehensive understanding of diet codes, texture modified foods and fluids, food allergies and intolerances.

You are also required to hold:

• HLTFSE001: Follow basic food safety practices or SITXFSA001: Use hygienic practices for food safety

In Return: 

As an FSA, you will play a vital role in supporting resident care while working within a supportive and inclusive team culture. Monash Health offers ongoing opportunities for professional development and leadership training. FSAs benefit from job stability within Victoria's largest public health service, along with clear career pathways across environmental and support services.

As a Monash Health employee you will enjoy a variety of benefits, such as:

• Salary packaging options to increase your take-home pay
• Novated leasing for vehicle options
• Full-time employees accrue 5 week's annual leave (pro rata for part-time employees)
• Free vaccinations
• Uniform Provided
• Uniform and laundry allowance
• On Site car Parking available (at a cost)

About Us:

Our Food Services Team plays a vital role in supporting Monash Health's mission to provide safe, high-quality nutrition and hydration to our residents. We are a diverse and dedicated group committed to food safety, maintaining hygiene and resident health and wellbeing.

Explore the impact of our Food Services team with Kadeesha McKindley, Menu Monitor and Menu Administrator, as she showcases the importance of delivering high-quality meals at Monash Health. Our Central Production Kitchen is the largest of its kind in Victoria, producing meals for several health services across the state. 

Watch now to see how you can make a difference in patients' recovery through nutritious meals. 

Food Services: Food Services Careers at Monash Health

For a confidential discussion and to explore the opportunity further, please call  Ellappan Somasundaram on

Position Description can be found here

We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles and our five ICare values.

How to Apply

Applications are accepted via the Monash Health online EHub system. For information including how to apply and probity check requirements, please click here for the 'Application Guide'

Applications will be screened upon receipt and selection activity may commence prior to the closing date. 

Applications close: 30 September 2025