Residential Youth Support Worker- Female

Join us in making a real difference to people's lives. Embark on a journey where your passion meets purpose, and where your skills are the tools to transform lives. Become part of the Multicultural Australia Team dedicated to creating belonging and facilitating social and economic empowerment

About MA

Multicultural Australia helps thousands of individuals from refugee, migrant, and asylum seeker backgrounds each year find their place in communities and organisations across Queensland. Our passionate team delivers culturally informed and person-centered care that meets the direct needs of our clients and communities.

About the team

Multicultural Australia's Unaccompanied Minors Program exists to promote wellbeing, independence, belonging and quality of life for unaccompanied humanitarian minors. We deliver culturally appropriate support to children and young people in a manner, which nurtures aspirations, promotes independent living skills, inspires active citizenship and supports connection with family, peers and communities. Strong, positive relationships are at the core of our work. These relationships, alongside a trauma-informed and child-centered framework allows for healing, growth and the development of independent living skills.

Current Opportunities

Multicultural Australia is currently offering multiple opportunity for Residential Youth Support Workers to work as part of our Unaccompanied Minors team (UHM).

Residential Youth Support Worker – Multiple positions | Casual

Residential Youth Support Worker x1 | Part-Time (Ongoing)

About the role:

• Supervision and support of children and young people placed within a residential or support service, ensuring that their safety and protection in the service are upheld;
• Facilitation and assistance to children and young people developing skills and achieving goals, including providing them hygiene, health, nutrition and daily living needs and engaging them in activities that are of both a social and learning opportunity to advance their skills;
• Assist and support children and young people with homework, projects, test preparation, papers, research and other academic tasks
• Transportation and support of children and young people in various activities or appointments that are important to their development and growth;
• Maintaining a clean and safe living environment (domestic duties);
• Assist and support children and young people with homework, projects, test preparation, papers, research and other academic tasks
• Work a rotating roster including sleepover shifts in the evening, to provide appropriate services for children and young people within the residential program;
• Be able to support additional shifts over school holidays

What qualifications and skills do I need?

You will be comfortable working in a fast-paced environment and have effective communication and interpersonal skills. As well as having a confident and positive personality, you will possess:

1. Possession of Certificate IV in Child, Youth and Family Intervention (Residential Care)or equivalent Cert IV qualification;
2. Relevant experience and skills in working with children and young people with complex needs, from culturally and linguistically diverse backgrounds
3. Ability to work consistently towards individual and organisational goals as an effective member of a team
4. Good computer proficiency, written ability, time management and organisational skills;
5. Ability to work a rotating roster including sleepover shifts in the evenings and weekends;
6. Ability to participate in performing and modelling domestic duties in a residential setting

Successful candidate must have a valid driver's license, police check and apply for a Working with Children Blue Card.

Your benefits

• Enjoy rewarding work where every day you make a meaningful difference in people's lives.
• Take advantage of not-for-profit salary packaging through RemServ to maximise your take-home pay.
• Access free, confidential counselling and wellbeing support through Access EAP.
• Get involved in volunteering opportunities that let you give back to the community.
• Benefit from flexible public holiday substitution to suit your cultural or personal needs.
• Receive an additional day of compassionate leave when you need extra support.
• Celebrate your culture with additional ceremonial leave.
• Grow your career with access to study leave opportunities.

How do I apply?

We would love to have you as part of the team, please apply directly using the link on Seek.

Please submit your application as soon as possible, and before Monday 03 November 2025.

Please note we may interview and appoint suitable candidates ahead of the closing date so please get in touch soon with your application.

For any queries, please contact UHM Case Manager, Edwin Diaz at

At Multicultural Australia, we pursue a workforce that is as diverse as our community - in race, ethnicity, gender, age, disability, sexuality, neurodiversity, culture and belief - and reflects the communities we work in. We recognise diversity and inclusion are fundamental to our culture and we are committed to providing a work environment in which everyone is included, treated fairly and with respect.

We strongly encourage applications from Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds, people with a disability, and people of diverse genders and/or sexual orientations.