Field Service Engineer

7 days ago

North Ryde, New South Wales, Australia bioMerieux Australia Pty Ltd Full time $60,000 - $100,000 per year

bioMérieux Australia is a globally leading in-vitro diagnostics company and  distributor / manufacturer of diagnostic reagents and instrumentation with a strong customer focus. bioMerieux's products and services positively impact global public health and we are driven through this purpose in all that we do.

We are currently seeking a customer focused individual to join our National Service team as a Field Service Engineer based in Sydney.  The responsibilities of the Field Service Engineer are key to the success of our partnership with the healthcare system and the reliable operation of our equipment. bioMérieux has a diverse range of instrumentation and analyzers installed in hospitals, pathology laboratories and industry settings across the country.

We are seeking an enthusiastic and responsible individual to join our National Field Service Engineering team to support our product range including instrumentation and laboratory automation systems.

The primary responsibilities of the role are:

  • Provide on-site preventative maintenance
  • Provide remedial maintenance of instruments
  • Perform pre-install site checks and commissioning of instruments
  • Assist with equipment laboratory moves
  • Decommissioning of equipment
  • Packing of instruments ready for shipping
  • Maintaining availability and accuracy of locally kept stock
  • Attend engineering training as needed
  • Presentation of engineering services to customers
  • Attend User Group Meetings
  • Participate in out-of-hours on call support
  • Ability to participate in "on-call" weekend roster
  • Maintaining and documenting of service records on CRM

To be successful in this position you will have:

  • Technical degree or trade qualification in Engineering/BioMedical Engineering
  • Knowledge of instrumentation and an aptitude for identifying and rectifying faults of a complex and technical nature
  • Computer literacy
  • Good organisational and interpersonal skills
  • Excellent written and verbal communication skills
  • Ability to work autonomously as well as being an integral part of a team
  • A current and unrestricted driver's license is essential
  • Flexibility to undertake regional, semi-frequent interstate and occasional overseas travel

bioMerieux is an equal opportunity employer with a range of attractive employee benefits including health and wellbeing reimbursement, onsite undercover parking, flexible / hybrid working arrangements, life / salary continuance insurance, learning & development opportunities, generous paid parental leave and more.

If this sounds like you, please apply via this advertisement now.

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