Field Services Engineer

2 weeks ago

Bar Beach New South Wales, Australia Bendigo Advertiser Full time $90,000 - $120,000 per year

We are looking for an onsite Field Services Engineer who has a positive, can-do attitude and can thrive in a fast-paced, high-performance environment. This permanent position involves working on critical control system infrastructure within an operational technology (OT) setting. You will join a team responsible for managing the infrastructure of multiple data centers, which support all production, test, and development systems. Key Responsibilities Manage escalations and provide onsite technical assistance Assist and resolve incidents raised by staff and internal support teams Support by diagnosing problems and providing resolutions for technical issues Provide guidance, support and mentoring to the internal support teams Assist with delivering key solutions and occasionally project tasks Documentation of support processes and issue resolutions Dedicated Onsite Support

What Will Make You Successful Previous experience working for a Managed Service Provider highly desirable Joining a collaborative team, you will have a proven track record of taking ownership and successfully delivering results in a fast-paced and dynamic environment Over 5 years' technical experience in an IT environment Proficient in managing and supporting both Hyper-V and VmWare (Vsphere) virtualisation technologies Demonstrated experience in managing Microsoft environments (Windows Server 2016/2019/2022) Proficient in SCCM Experience in Active Directory management, Group Policy administration and PowerShell Working knowledge of backup technologies. Proficiency in Veeam is desirable. Demonstrated knowledge of networking: TCP/IP, DNS, DHCP, VLAN, Routing Remote Desktop / Terminal Services Knowledge of ServiceNow is desirable Excellent written and verbal communication skills

Why Nexon? We're an award-winning digital consultancy that helps mid-market and government organisations reimagine the way they work. We're fast-growing, forward-thinking, and values-led. You'll work alongside some of the best minds in the industry — and be empowered to make an impact from day one. Flexible working arrangements that support your life and productivityDedicated professional developmentA connected, growth-focused culture, backed by our People Experience teamAccess to the Nexstar internal platform, designed to celebrate, support and connect our teamConfidential wellbeing support via AccessEAPA hands-on leadership role where you'll work with Australia's best ServiceNow talent on innovative, complex projects

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