Retail Liquor Store Manager

5 days ago

Sydney, New South Wales, Australia FAB - Organic Wine & Spirits Full time $90,000 - $120,000 per year

Boutique and organic - Flesh And Blood (FAB) - it's the commitment of artisan makers and the bonds created by families making wines, generation after generation. Wine is their life blood. Each and every product you'll find here are 100% certified organic and/or biodynamic.

The wines and spirits we select at FAB are made by producers with conscious farming efforts, working sustainably, organically and/or biodynamically to present wine as nature intended. They are made with as little technological intervention as possible and without pesticides and herbicides; to make good wines with a minimum impact on the earth.

We are opening a boutique, organic retail wine store in the heart of Surry Hills. We are looking for a Retail Liquor Store Manager who shares our passion for organic wines, storytelling and exceptional customer service.

The role:

  • Lead and manage store operations and engage with customers to ensure excellence in customer service and store standards.
  • Online order fulfilment and customer service.
  • Promote the brand image and showcase FAB's range of products
  • Conduct in-store tastings and other promotional activities
  • Maintain store presentation to the highest level
  • Educate Australian customers about organic wines and the benefits
  • Train and develop any Casual/Part-time team members, fostering a productive work environment
  • Stock control, managing inventory and supplier relationships, including coordinating special orders for customers
  • Ensure compliance with all legal and company regulations regarding alcohol sales
  • Participate in exciting industry-related activities such as wine events and supplier education programs

Ideally, you:

  • Possess at least 1-2 years of experience in managing a retail liquor store
  • Thrive in working independently, delivering superior customer service and enjoy interacting with people
  • Be well-presented and comfortable guiding tastings with customers
  • Exhibit outstanding leadership and management skills
  • Have strong knowledge and a keen interest in organic wines and a willingness to continuously learn
  • Demonstrate a strong work ethic, reliability, and honesty
  • Ability to work full-time hours on a flexible roster including some late nights and weekends
  • Have a valid RSA or willingness to acquire one
  • Full time working rights
  • Be passionate, self-motivated and results driven
  • WSET Level 3 or equivalent is highly desirable

In return we offer a competitive salary and commission/bonus, access to company products and discounts, industry events, and career growth opportunities.
We truly believe that bringing together people from diverse backgrounds is key to our ability to continue to grow and do our best work. That's why we want you to apply even if you don't think you tick all the boxes – we're looking for many different skills and abilities to build our culture.

If you are ready to join a premium wine & spirits company and grow your career, please apply

  • Please be aware a police check will be completed as part of the recruitment process as you will be appointed as the licensee of the venue.

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