Support Worker

Empowering independence. Building confidence. Creating possibility.

• Casual Support Worker positions available in Ballina and Alstonville that offer varied shift times that support work-life balance & flexibility to accommodate other priorities such as study and carer responsibilities. 
• These opportunities are available across our Accommodation Services, Every Day Life Skills and Individual Services Programs. This is meaningful work where your presence truly matters, backed by ongoing professional development and training to support your growth and open doors to future career opportunities. 
• Northcott offers a great range of employee benefits, including Perkbox, salary packaging, and discounted gym memberships to support your wellbeing in and out of work.

About Northcott: 

At Northcott, we believe everyone deserves the chance to live life their way. As a not-for-profit disability service provider, we support people with disability to explore new possibilities, reach their goals, and shape their own futures. Joining Northcott means becoming part of a passionate, purpose-driven team that grows together and celebrates every success — big or small.

Before applying for a role at Northcott, we encourage you to visit our website to learn more about  our mission to ensure our values and culture are a good fit for you: Our Story

What You Will Be Doing:

Make every day meaningful as a Support Worker at Northcott.

You will empower people with disability to live as independently and confidently as possible — building daily living skills, maintaining wellbeing, and fostering inclusion in the community.

Opportunities are available across our Accommodation Services, Everyday Life Skills and Individual Services programs— giving you the chance to create real impact in the way that suits you best.

In this role, you will:

• Provide personal care that promotes dignity and independence (e.g. showering, toileting, continence support).
• Support safe manual handling and mobility using hoists and other aids.
• Follow individual care plans to meet health needs such as epilepsy or wound care.
• Prepare meals and assist with mealtimes in line with mealtime management plans.
• Enable customers to participate in everyday activities — from household tasks to social and community outings.

You will be surrounded by an experienced, supportive team who'll help you grow your skills and build a rewarding career in disability support.

About You:

• You can work flexibly across mornings, afternoons, overnights (including sleepovers), and weekends.
• You are confident with manual handling, PEG feeding, medication administration, and safe transport.
• You stay calm, capable, and compassionate when things get challenging.
• You have experience supporting people with varying physical, cognitive or behavioural needs — and always lead with respect.
• You love learning, connecting, and helping others live more independently.

As a Support Worker, you empower people with disability to achieve their goals—whatever they may be. Whether it's finding work, connecting with others, or making independent choices, you'll be there to support them along the way.

Position Description

What you can look forward to?

At Northcott, we believe in looking after the people who drive our organisation. That's why we offer a range of fantastic employee benefits designed to support your wellbeing, lifestyle, and career growth.

• Exclusive Discounts & Benefits – Enjoy discounted health insurance, gym memberships, motor services and more.
• Salary Packaging – Boost your take-home pay and save on tax with up to $15,900 annually. Enjoy the benefits of salary packaging—no matter where else you work.
• Perkbox – Access everyday savings, discounts, and wellbeing resources — our way of supporting you beyond the pay packet.
• Family-Friendly Workplace – Flexible support to help you balance home and work life.
• Learning & Career Growth – Ongoing training, development, and opportunities to advance your career, with your contributions always valued.

If you've got the heart, we'll help you build the skills — and together, we'll make a difference every day. Start your next chapter and apply today