Client Services Assistant

About the role

We are currently seeking an enthusiastic individual to join our Sydney office as a Client Services Assistant. This is an exclusive opportunity to experience front of house operations in a global law firm.

Based on O'Connell Street in Sydney's CBD, this role plays a vital part in representing our brand and shaping our clients' experience with the firm. The role requires an individual who is able to communicate with clients and staff while working in a close knit team with the ability to work autonomously when required.

What does the role involve?

• Greeting guests of the firm at reception
• Handling incoming calls to the main switchboard, taking and passing on messages
• Assisting with the booking, planning, organisation and running of meetings and events including catering
• Assist with meeting room set ups and resets for events / workshops
• Attending to meeting rooms on the client floor and providing beverages
• Maintaining and restocking of kitchens and maintaining general office cleanliness

About you

As the face of the firm you will be a brand ambassador possessing impeccable presentation with a strong emphasis on corporate attire to reflect the firms' high calibre client service ethos. In addition, you will adopt a professional demeanour to clients both internal and external to the firm at all times.

We are looking for a likeminded individual who is able to work collaboratively in a team to get things done. You should be able to work efficiently and use your initiative, as well as being proactive in your approach to tasks and showing exemplary attention to detail. Experience working with Microsoft Word and Outlook is desirable.

The successful candidate will have a minimum of 2 years' experience and a background in a customer service/reception focused role is preferred.

Candidates from a travel, tourism or hospitality background are encouraged to apply.

The extras

K&L Gates promotes equal opportunities for all employees to progress in their careers.

Initiatives include:

• Social events - social club and sporting teams
• Pro-bono programs and community involvement via our payroll giving program, Global Day of Service and charitable fundraisers
• Professional development programs
• 26 weeks paid parental leave for the primary carer
• Purchased annual leave
• Salary continuance insurance

About Us

The firm's Australian operations provide vast knowledge of the Australian legal marketplace across a wide spectrum of industries. With lawyers located in four established offices in Australia's leading financial and commercial centres and possessing substantial experience, K&L Gates acts for industry leaders, major corporations, capital markets participants, major financial institutions, and governments on ground-breaking legal transactions, both domestically and internationally.

K&L Gates is a global community of entrepreneurs and self-starters. We are focused on innovation, collaboration, and are constantly striving for excellence in our client service and culture. We know that our firm is only as strong as the collective efforts of our people. By experiencing K&L Gates, you will thrive in a dynamic legal landscape where we invest in your career path and talent development. With a global presence and lawyers with top-tier skills in a multitude of practice areas, K&L Gates is truly a one-of-a-kind firm at which to grow your career.

Do you like what you see?

Please apply via our Careers page at 

For more information please contact Carla Boglis, Recruitment Coordinator at 

For more information about K&L Gates please see our website 

Referrals from agencies not accepted at this time.

K&L Gates reserve the right to close advertising earlier at our discretion.

*K&L Gates is an equal opportunity employer and promotes the safety, wellbeing and inclusion of those with a disability. We welcome applications from people who have an indigenous and/or culturally and linguistically diverse background.

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